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Kerry Toyota

6050 Hopeful Church Road, Florence, Kentucky 41042
Sales: (859) 371-3939
Service: (859) 371-1518
Parts: (859) 371-9472

Makes: Toyota|Service Center

Showroom Hours: 9:00 AM - 8:00 PM Closed

Excellent
94% Recommend
4.7

184 Lifetime Reviews

Kerry Toyota

Hours: Closed

6050 Hopeful Church Road,
Florence, Kentucky 41042
Kerry Toyota Info
Hours
Amenities
About Kerry Toyota

If you're interested in a new Toyota model or used car and live in Cincinnati, Fairfield OH or Covington KY, you're in luck! Kerry Toyota has a stellar lineup of new and used cars, including the Camry, Corolla, RAV4, Sienna and Tundra, among many others. If you prefer to explore different car models from the comfort of your home, you'll be happy to know, you can do so simply by visiting our new and used car inventories online. We're also more than happy to help you find just the right car, in person at 6050 Hopeful Church Road Florence, Kentucky. Our Toyota experts are at your service to share complete specs of the cars you're interested in, compare different models, and arrange test drives. Feel free to contact Kerry Toyota today if you have any questions or if you'd like to schedule a service appointment now. We look forward to meeting you soon and serving you for many more years to come. We serve the communities of Cincinnati, Fairfield OH and Covington KY with new and used cars in the Florence area.

About This Dealer | Hours of Operation | Amenities

About Kerry Toyota

If you're interested in a new Toyota model or used car and live in Cincinnati, Fairfield OH or Covington KY, you're in luck! Kerry Toyota has a stellar lineup of new and used cars, including the Camry, Corolla, RAV4, Sienna and Tundra, among many others. If you prefer to explore different car models from the comfort of your home, you'll be happy to know, you can do so simply by visiting our new and used car inventories online. We're also more than happy to help you find just the right car, in person at 6050 Hopeful Church Road Florence, Kentucky. Our Toyota experts are at your service to share complete specs of the cars you're interested in, compare different models, and arrange test drives. Feel free to contact Kerry Toyota today if you have any questions or if you'd like to schedule a service appointment now. We look forward to meeting you soon and serving you for many more years to come. We serve the communities of Cincinnati, Fairfield OH and Covington KY with new and used cars in the Florence area.

Sales/Showroom

Monday 9:00 AM - 9:00 PM

Tuesday 9:00 AM - 9:00 PM

Wednesday 9:00 AM - 9:00 PM

Thursday 9:00 AM - 9:00 PM

Friday 9:00 AM - 8:00 PM

Saturday 9:00 AM - 8:00 PM

Sunday 11:00 AM - 6:00 PM

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
184 Dealership Reviews
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juliee
5/29/2015
Reason For Visit
Sales (New)

"Service? Not So Good"

CAN YOU SAY RIP-OFF? Sure… I knew you could. I own a 1996 Toyota Camry and recently my ignition locked-up. My auto repair shop recommended I try a Toyota dealer where I could get a factory key made off the VIN number, and pay $10 instead of $200 for a tow and a new ignition. I went to the Kerry Toyota Service Center on Hopeful Church Road. I spoke to an older bearded man at the Service Desk. I thought it weird that the Service Desk was enclosed like a bank-teller window at a drive-through, but I put those thoughts aside and explained my situation. I showed the older man the two keys I have for the Toyota; one for the doors, and one for the ignition. He looked at both keys carefully while I explained that the door key worked fine, but the ignition key would not turn the ignition anymore. I gave him all of my information (license and registration, title and proof of insurance). He used the VIN number to cut a key for the ignition. 45 minutes later and $10.59 lighter I was out of there. I had to run an errand a bit further north. On a whim, I looked at the ignition key Kerry Toyota just delivered to me and noticed it looked like a match to the door key, NOT the ignition key. I stopped back at the Kerry Toyota Service Center and showed the cashier the key. I compared the new-made key to the door key and then the ignition key. She agreed the new-made key looked like the door and not the ignition key and asked that I speak to the older bearded Service Rep again. I showed him all three keys and explained that the new-made key looked like the door key and NOT the ignition key. I suggested that perhaps they cut the wrong key. The older bearded gentleman looked at me and explained that Toyota only makes ONE key for their cars which fits both the doors AND the ignition. “One key - even in 1996?” I ask. “Ever since Toyota started making cars,” he replied. The older bearded service rep then showed me that my ignition key says ‘For Toyota Models’ which meant the ignition & key was not original to the car This is the first Toyota I’ve owned, but I am not the original owner. I had no idea this car had only one key for both door and ignition, but this service rep did. He could have told me that when I was explaining the problem in the first place. Did he? No. Wouldn’t have mentioned it if I hadn’t stopped back to ask. It’s not the $10.59 or the loss of my time. It’s the fact… the principle that the Service Rep at Kerry Toyota would rather make a buck than tell me up front the ignition & key I have wasn’t original; that cutting a new key off the VIN probably would not work. Please don’t go here. Just my opinion, but if the Service Rep is willing to screw you over for $10.59, think how the dealership might screw you over on a $20K-$50K auto.

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I Recommend This Dealer: Yes

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older Bearded Service Rep

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Amy Sainola
5/25/2015
Reason For Visit
Sales (New)

"Top Notch Sales Representative"

There's no question that Toyotas can sell themselves..but the question is do people want to have to deal with the all-too-often cocky, pushy and sneaky salesmen to purchase one. The answer to that is always NO. At Kerry Toyota, you have your stereotypical sales reps running around...but there a few exceptions to there, as well. We went to the Memorial Day tent sale with the intention to trade in my Corolla I bought from them several years ago...we spoke with several sales reps we just weren't vining with at all. In fact, we sat down with a manager for Kerry to see what kind of deal we could get, and he gave us the runaround and wasn't very nice at all, so we got up and started walking to our car, until a sales rep named Mike Fayson, stopped what he was doing when he saw us and immediately fixed the issue we were having with the manager. It was fantastic from there. We got our car traded for the vehicle we wanted, at a deal we were more than happy with. In fact, we had such a good experience with him and we were so happy with the real, we literally came back to the tent sale the next day, found him and traded in our other vehicle...again, for a deal we were beyond happy with. Mike Fayson is extremely knowledgeable and fair and he's the FIRST car sales rep I've ever dealt with in all my years of buying cars that left me with a feeling of pure joy after my purchase..instead of that bittersweet feeling of having a new cars, but at a price you just didn't want to pay. I can't go forward with this review without mentioning the finance guy, Mike (I don't know his last name). He didn't go on and on trying to sell us service plans we didn't need or want. The paperwork was short and simple and smooth. The whole experience was stellar on BOTH days and I never knew you could drive off a dealership lot feeling 100% happy!!!! If you want to buy a Toyota at Kerry, Mike Fayson is the guy to go to. Don't go there without asking for him!!! If by chance you ever read this, thank you, Mike, for making our experience so freakin celebration worthy that we came back to do it again the next day, and got the same experience!!! My husband and I will refer EVERYONE to YOU!!!!

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I Recommend This Dealer: Yes

Employees dealt with

Mike (in finance)

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NewVan
5/21/2015
Reason For Visit
Sales (Used)

"Purchased a Used Sienna"

WE had several VERY BAD experiences with Kerry Toyota new cars about 22 years ago. We have sworn to never go there again. We happened to be driving by so we stopped in one evening at the used lot just to look at Siennas, and Todd Adldler was wonderful. He was not pushy, very laid back and helpful. So, we decided to give Kerry another try. We would have liked to get more on our trade in, but everyone was very helpful and pleasant and we would buy, at least from the used car side, of Kerry Toyota again !!!!

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I Recommend This Dealer: Yes

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Bolen
5/09/2015
Reason For Visit
Sales (Used)

"Toyota Avalon"

In and out - no hassle deal. Good attention to my needs. Todd was personable and friendly. Sales manager was easy to work with as well. Thanks again.

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I Recommend This Dealer: Yes

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Scion TC
5/03/2015
Reason For Visit
Sales (Used)

"Great Service"

No hassle cash deal. Dan looked over the car with us from top to bottom, in and out So we knew we were getting a great car

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I Recommend This Dealer: Yes

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chuck
5/01/2015
Reason For Visit
Sales (Used)

"Used car purchase"

Dale and his manager was very persistent on getting us the best deal they could. He and his manager also followed up with emails. Very pleasant experience.

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Doug
4/30/2015
Reason For Visit
Sales (New)

"Excellent experience"

Thank you so much Mike Fayson! He ordered a new Toyota Tundra for us and everything was perfect! We had a great experience and would definitely recommend Mike and all of the Kerry Toyota employees that we dealt with.

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Kay
4/30/2015
Reason For Visit
Sales (New)

"Wonderful! "

My experience was amazing. Justin Miley and everyone I dealt with at Kerry Toyota were awesome! They addressed all my questions and concerns with the utmost respect and attention. Very quick process.

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I Recommend This Dealer: Yes

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Michael Brunzo Sr
4/29/2015
Reason For Visit
Sales (New)

"Great buying experience!"

I purchase a new Highlander from Kerry Toyota after searching for a month! They were the only dealership that could deliver color, options and price. They're located 100 miles from my home but worth the drive. I had a great buying experience with their upfront sales staff particularly Corey Bisang. The young man was upfront and honest. What I liked about him most was he wasn't pushy and he wasn't afraid of saying, "I don't know." But then he would add, "But I'll find out!" - and he did! I would purchase another vehicle from Kerry Toyota and I would ask for Corey.

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I Recommend This Dealer: Yes

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MustangMike
4/29/2015
Reason For Visit
Sales (Used)

"Excellent buying experience"

I went into Kerry Toyota looking to trade in my used car and get something newer with less issues to deal with. I worked with John Sandlin at the dealership and he did an excellent job answering all of my questions I felt very comfortable with the trade-in and purchase process even though I've had some credit issues in the past. I left with a 2008 Ford Escape that is like brand new, with low miles and in excellent condition! I would recommend this dealer to anyone and will continue to use them in the future!

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