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Key Chrysler Dodge Jeep Ram of Rochester
Rochester, NH
627 Reviews
Proud member of the Key Auto Group!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 627 reviews
February 28, 2025
They are wonderful In the service dept . Quick and very courteous . Had oil change inspection, tire rotation in one hour Quick and very courteous . Had oil change inspection, tire rotation in one hour More
by rprosper
Verified CustomerEmployees Worked With
February 27, 2025
Easy to deal with and they go the extra step I would buy from them again from them again More
by mfcrosson
February 25, 2025
Informative and efficient. Professional and excellent value I found the dealership to be very accommodating. We were waiting on an insurance matter and they really helped us. T Professional and excellent value I found the dealership to be very accommodating. We were waiting on an insurance matter and they really helped us. They were Informative and efficient. Professional and provided excellent value More
by trbakker
Employees Worked With
Austin
February 23, 2025
The last experience went well They provided me a loaner to keep my jeep and figure the issue. The female technician came for a ride to help determine the issue to keep my jeep and figure the issue. The female technician came for a ride to help determine the issue More
by mckenzie
Employees Worked With
Jen and a female tech
February 16, 2025
Great service. You made the car buying process easy. Helped us with our unique circumstances. Thankyou You made the car buying process easy. Helped us with our unique circumstances. Thankyou More
by trbakker
February 12, 2025
Jen and her team are a pleasure to work with, efficient and professional every time I need to bring my jeep in and professional every time I need to bring my jeep in More
by bdaisymeadow
Employees Worked With
Other Employees :
Jen dube , Jay Napekoski
February 11, 2025
Im very unhappy. I was without my vehicle for more than 2months. Paid 1600+ for fix. Didnt drive vehicle 5miles when engine light came on. Brought vehicle back a I was without my vehicle for more than 2months. Paid 1600+ for fix. Didnt drive vehicle 5miles when engine light came on. Brought vehicle back and i was told I would have to pay for 2hours of time to diagnose issue. This cost over $700. I was told to fix head gasket it would be $6900.00. Your service girl said this was a very common problem in jeeps, that it happens all the time. Probably, nit what you want your service girl saying! I said I wanted second opinion. I took to another garage and they replaced 2 spark plugs and did a compression tests and found no other issues. I feel taken advantage of. Also the two months you had jeep, there was no communication. We would call and never get a date as to when it would be fixed. More
by juliannec307
Employees Worked With
Service Department
