Key Chrysler Dodge Jeep Ram of Rochester

Great Experience! This was my second Jeep purchase from Poulin Auto Country. I had a great experience with my first purchase and now with my trade and purchase of my s This was my second Jeep purchase from Poulin Auto Country. I had a great experience with my first purchase and now with my trade and purchase of my second Jeep! I'll be back in a few years! More

Great Experience I used to hate shopping for vehicles. I can't stand the sneaky tactics that many dealers use. Poulin Auto Country is the perfect example of what a d I used to hate shopping for vehicles. I can't stand the sneaky tactics that many dealers use. Poulin Auto Country is the perfect example of what a dealership should be. The buying process was easy. I found that everyone was honest, and actually does want your experience to be enjoyable. I bought a 2014 Jeep Wrangler and I LOVE IT ! I wish I would have bought a Jeep many years ago. I will tell everyone I know that is in the market for a new or used vehicle to visit Poulin. I will never go anywhere else. More

A no hassle, pleasant experience. The staff are knowledgeable and personable and made my new truck purchase a no-headache, no hassle experience. I would recommend them over and over a The staff are knowledgeable and personable and made my new truck purchase a no-headache, no hassle experience. I would recommend them over and over again. I will definitely be back when it comes time for my next purchase. More

patient and professional My sales professional was excellent. The decision process took weeks on my part as I narrowed down my options. Not once did I feel any pressure, onl My sales professional was excellent. The decision process took weeks on my part as I narrowed down my options. Not once did I feel any pressure, only informed, professional guidance. My purchase was acknowledged by management, I was introduced to the service professionals, and upon delivery my sales person answered every question and took his time going over the vehicle until he was sure I was satisfied. More

New purchase Aristedes was a great salesperson to work with. He was well informed and treated us with a no pressure approach. We will recommend Poulins to others Aristedes was a great salesperson to work with. He was well informed and treated us with a no pressure approach. We will recommend Poulins to others. More

New Truck Purchase Johnny was a pleasure to do business with. Told him what I wanted and found it on the lot. He even offered to find it in another color if I didn't li Johnny was a pleasure to do business with. Told him what I wanted and found it on the lot. He even offered to find it in another color if I didn't like the color that was on the lot. He showed me all the features in the truck and was helpful. Very knowledgeable of all aspects of the job. Very professional and polite. He was not pushy which I liked. I give him a A+ I feel they could have done better to meet my financial needs. In General I’m satisfied with the service that was provided. All the staff was nice and easy to deal with. Thanks Bill More

Absolutely Fantastic!! All I can say is that I have just began a lifetime relationship with Poulin dealership!! By far the best experience I have ever had buying a car!!! J All I can say is that I have just began a lifetime relationship with Poulin dealership!! By far the best experience I have ever had buying a car!!! Johnny R has taken care of me since my first contact!! I can't wait until my next purchase in the very near future!!! More

Easy and fun This was an all-around easy and painless purchase. We had identified the car we were interested online. We showed up on a Sunday afternoon when they w This was an all-around easy and painless purchase. We had identified the car we were interested online. We showed up on a Sunday afternoon when they were short staffed. They quickly brought the car around and started acquainting us with the many features of the car. We started with one gentleman (Brian, who we later found out was the owner) who then passed us on to someone who was even more knowledgeable about the car. Once we indicated we wanted the car, they came up with a good price for the car, which included an extra $500 rebate that the owner found had been sent to us via mail (which we probably never even saw). The salesman, Sean, was friendly, funny, and informative. He made sure we understood the important features of the car that we had never dealt with before. We picked up the car two days later. At no time did we feel 'talked-down' to or manipulated. There has only been one other dealership (Carlson's motors in Concord) where I could say that. I would certainly buy a car here again, even though it's an hours drive from my house. More

"They Make It Easy" There is a dealer in another state that uses the above slogan in their advertisements. However, at Poulin Chrysler, this statement is not a slogan, i There is a dealer in another state that uses the above slogan in their advertisements. However, at Poulin Chrysler, this statement is not a slogan, it is the truth. Buying a car can be a daunting task, especially when you are looking for that proverbial 'needle in the haystack' as we were. Once the vehicle was located, Brian took it from there and made it happen on time and on budget. The transaction with the Business Manager was likewise painless as was the final paperwork with John Riordan. We've bought from Poulin before and will likely buy from them again. They truly do making buying a new or used vehicle 'easy'. More

new car purchase The experience was very painless, called looking for a vehicle certin options and price. Sales person very helpful, found what we were looking for and The experience was very painless, called looking for a vehicle certin options and price. Sales person very helpful, found what we were looking for and took the application on the phone. The easiest ever purchasing a vehicle. Sharon Golightly More