Keyes Lexus

Great I came to Keys Lexus dealership of Van Nuys with an idea what car I need to buy. The moment I got in I was greeted by one of the sales people and rela I came to Keys Lexus dealership of Van Nuys with an idea what car I need to buy. The moment I got in I was greeted by one of the sales people and relatively quickly I got the idea about the cars I was interested in. The process was not long and I drove out on the great car. More

Quick and I wasn't pressured. Thank you Danny and Stephanie! Danny was very helpful, he did not rush me nor pressured me- I really appreciated that. He was friendly and his commu Thank you Danny and Stephanie! Danny was very helpful, he did not rush me nor pressured me- I really appreciated that. He was friendly and his communication prior to my visit was not over bearing. He listened to my wants and tailored to that. More

I had a good experience I am happy with my experience with Bill and the dealership only a minor complaint in that I expected service to be completed earlier when I got the wo I am happy with my experience with Bill and the dealership only a minor complaint in that I expected service to be completed earlier when I got the word that it was ready I was in a rush to get there by 6. I consider this a minor issue but please communicate better. More

Service with something extra Bill is always a pleasure to work with. In the past, I've waited in the lounge while my car was being serviced. This time, Bill asked if he could ke Bill is always a pleasure to work with. In the past, I've waited in the lounge while my car was being serviced. This time, Bill asked if he could keep the car overnight so the mechanic could drive it and try to replicate an experience I had. He arranged for Uber to take me home that day and then pick me up the next day and drive me back to the dealership to pick up my car. I appreciated this thoughtful gesture. More

Great people to work with What a great experience with the sales department. I was dealing with Q in the sales department what a great person to deal with. Got the car I was wa What a great experience with the sales department. I was dealing with Q in the sales department what a great person to deal with. Got the car I was wanting with his help Also thanks to Jeff in the finance department for his great help Thanks to everyone who helped on my purchase More

Quality of service Anthony was very professional! Got my car maintenance scheduled within same day. Upon request lyft was called to take me to and from work! This was Anthony was very professional! Got my car maintenance scheduled within same day. Upon request lyft was called to take me to and from work! This was such a convenience! More

Excellent customer service Bill Horvat is very helpful, friendly, and answers all my questions. The length of the time spent waiting at the dealership is reasonable and very com Bill Horvat is very helpful, friendly, and answers all my questions. The length of the time spent waiting at the dealership is reasonable and very comfortable. More

Excellent Visited Keyes Lexus in Van Nuys for 20K service on my RX. Bill Horvat was [as always] awesome and a pleasure to work with! The service was done well a Visited Keyes Lexus in Van Nuys for 20K service on my RX. Bill Horvat was [as always] awesome and a pleasure to work with! The service was done well and on time. Always a pleasure to work with Bill @ Keyes Lexus. More

Best service ever Go to Pedro! He's a great person and can get you an excellent deal. Excellent customer service from the people upstairs. Very Professional and friendl Go to Pedro! He's a great person and can get you an excellent deal. Excellent customer service from the people upstairs. Very Professional and friendly environment thank you guys. More

Overall, great experience Anthony at Keyes is always great and I enjoy working with him. The loaner process is easy and painless. They did miss replacing the broken bracket o Anthony at Keyes is always great and I enjoy working with him. The loaner process is easy and painless. They did miss replacing the broken bracket on the driver side car mat which was requested. More