Keyes Lexus
Van Nuys, CA
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1,665 Reviews of Keyes Lexus
Fast professional and easy Taking a car in for service is a necessary evil... But when you can get in and out quickly, it becomes a much more pleasant experience Taking a car in for service is a necessary evil... But when you can get in and out quickly, it becomes a much more pleasant experience More
Service agent Bill Horvath is the greatest In my 14 years of owning various Lexus's I've always brought them for service and/or repairs to Keyes Lexus. In addition to their wonderful service, In my 14 years of owning various Lexus's I've always brought them for service and/or repairs to Keyes Lexus. In addition to their wonderful service, generous loaner program, fantastic area to sit with Wifi, tv's, great food and drink service, they have the world's best Service Agent: Bill Horvath. More
Excellent and Efficient Thank you for finding the perfect Lexus for us! Our car came within days and the buying process went smoothly. We would definitely come back for our n Thank you for finding the perfect Lexus for us! Our car came within days and the buying process went smoothly. We would definitely come back for our next car. More
Service I had a great experience with Stephanie in the service department. This is my second interaction with her. She is very informative, helpful and pleasa I had a great experience with Stephanie in the service department. This is my second interaction with her. She is very informative, helpful and pleasant. More
Game of Lexus review Michael Oetzell provides outstanding service each and every time I bring my car in. He is very courteous and tries to make the overall experience as c Michael Oetzell provides outstanding service each and every time I bring my car in. He is very courteous and tries to make the overall experience as convenient as possible. He treats you like a valued customer which is important in my decision to chose Keyes Lexus as my dealership. More
15,000 Maintenance Danecia Dedeaux, in your service department, is the best thing about driving a Lexus. I have always dreaded taking my cars in for service, but no mo Danecia Dedeaux, in your service department, is the best thing about driving a Lexus. I have always dreaded taking my cars in for service, but no more. However, When I called to make my appointment I requested Danecia. I did noticed her name was not on the confirmation.... but I figured I was just reading it wrong. . When I arrived at the appointed time, Danecia took great care of me. However, when I picked up the car, she did tell me I was assigned to someone else. That is the part I don't understand. I even offered to make my appointment when she was available, It never occurred to me they would assigned me to someone else. Luckily, she managed to take great care of me without inconveniencing any other customers.... or me. Still a wonderful experience. Give that woman a raise :) More
Mike was his usual excellent self Came in late explained what I needed Got a timely estimate got loaned a fine car car was ready I was not brought back loaner in am car was fixe Came in late explained what I needed Got a timely estimate got loaned a fine car car was ready I was not brought back loaner in am car was fixed and like new More
I am happy with service Every thing was perfect I really satisfied with service they did good My car has warranty I was there 3 ,my car ready 4:30 Every thing was perfect I really satisfied with service they did good My car has warranty I was there 3 ,my car ready 4:30 More
Excellent service quality The maintenance service is excellent, with knowledgeable and friendly staff, but most of all good work quality. The waiting area is comfortable and ha The maintenance service is excellent, with knowledgeable and friendly staff, but most of all good work quality. The waiting area is comfortable and has excellent amenities. More
excellent service took my car for service on SATURDAY 90 min latter my car was ready antony pastoral did a great job fast and efficient. best dealer ever took my car for service on SATURDAY 90 min latter my car was ready antony pastoral did a great job fast and efficient. best dealer ever More