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Keyes Lexus

Van Nuys, CA

4.6
1,654 Reviews

5905 Van Nuys Blvd

Van Nuys, CA

91401

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1,654 Reviews of Keyes Lexus

September 03, 2020

Always top notch service at this dealership. Danecia is very thorough, calls with updates on my service and is very helpful. I know my car is in great hands and I can always feel safe driving my car away More

by Patricia Bruno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danecia Dedeaux
August 31, 2020

Harrison was great and got me into my 6th Lexus! He stayed after hours to make sure everything was right and sold a car to my husband and I in the same evening. More

by sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison
August 31, 2020

Anthony was terrific. He is always responsive and caring. However, I was told by the girl that called to schedule my appointment to arrive at 8:45 am. I waited over 30 minutes in the line to be c More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pastoral
August 30, 2020

Bill Horvat has been my service person for several years and is always very professional and helpful. Had my car done early for me. thank you. More

by Tommy Peel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
August 30, 2020

Very easy, thank you. I miss the courtesy drive home and pick up due to covid19. It was difficult to get a ride. I liked the fact you sanitized the drivers area in the car, both before and after service. More

by lauras1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danecia Dedeaux
August 28, 2020

Bill Horvat was very nice and professional. Eddie Bakalian was very helpful really fantastic. My car was ready and I was standing out side, because Bill was busy with another customer. Eddie noticed More

by drmanook
Recommend Dealer
Yes
Employees Worked With
Bill Horvat, Eddie Bakalian
August 28, 2020

Service was done as expected - time and quality wise. Agent was professional and helpful and provide me with answers to all my questions. Service was done on time More

by Fjborrego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nazari
August 27, 2020

I have always loved Keyes Lexus and I drive all the from I have always loved Keyes Lexus and I drive all the from the South Bay. I had a bad experience with my service appointment, but Eddie was fantastic More

by jmusante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pastoral, Eddie Bakalian, Danecia Dedeaux
August 24, 2020

The 6 month service on my 2020 Lexus ES300H was thorough and prompt. All the service personnel were courteous. I always enjoy working with Anthony Pastoral. More

by ffindley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pastoral
August 24, 2020

Bill was professional and friendly as always. I have been going to him for years my first Lexus was a GS430 and I currently own an NX200t. More

by Miguel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Horvat
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