We found the car we wanted online and I came to check it out on 9/30. The salesperson quoted me $1,000 more than the online asking price. I returned the following day where we requested a different salesperson. When negotiating a price, he repeatedly subtracted our down payment, saying, "well, because of your down payment, you're really only paying $X." No, that is not how math works.
We purchased the car regardless and left the lot with an empty gas tank and to find they'd applied a tacky dealership logo to the car while we were in financing.
On 10/27, we were stranded, leaving the hospital with an hours-old newborn, when the battery malfunctioned. We called Keystone the next day and made the first available service appointment. After evaluating the car, they called to inform us the battery would need to be replaced and it was not covered by our extended service package. No offer was made to mitigate the fact we haven't even owned this car for a month.
All in all, this is what people expect from sleazy used car sales. Could it have been worse? Of course. For what we paid for the car, did we deserve better? I think so.