Kia of Lansing

Felt they were not playing games with me After dealing with many salesmen and many dealers over the years I felt this dealership was not playing games with me. They had the inventory shown o After dealing with many salesmen and many dealers over the years I felt this dealership was not playing games with me. They had the inventory shown online, the chat session was quick and helpful, and I was not being pressured to buy "packages" that I did not want. I keep my cars for many years and when I decide on a model and the packages that I want and do not want, I do not want someone telling me that I should want something different. More

Dustin rocks! Dustin was very efficient. He kept me informed the whole time my vehicle was in service and I really appreciate that. I look forward to returning for Dustin was very efficient. He kept me informed the whole time my vehicle was in service and I really appreciate that. I look forward to returning for future service work. More

GOT A CAR WITH LOW CREDIT , AND EXCELLENT CUSTOMER CARE the environment is friendly and the sales rep i worked with did everything she could to get me in to a safe vehicle , IN ADDITION I HAVE A LOWER CREDI the environment is friendly and the sales rep i worked with did everything she could to get me in to a safe vehicle , IN ADDITION I HAVE A LOWER CREDIT SCORE AND THEY STILL WORKED WITH ME AND FOUND A 2012 VEHICLE WILL NEVER GO ANYWHERE ELSE FOR MY VEHICLE PURCHASES. More

They came the closest to meeting my objectives in a lease I pursued specific objectives in finding a lease agreement that would meet my family's budgetary needs. I interacted with six different dealerships i I pursued specific objectives in finding a lease agreement that would meet my family's budgetary needs. I interacted with six different dealerships in town, and another four or five out of town, and test drove four vehicles. Staci and her team, at Kia of Lansing, came the closest to meeting my objectives. They were very pleasant to work with. The paperwork was easy and quick, without additional sales pitches for every little offering. More

Superb Service Staci Alexander was truly a joy to work with and made the entire car-buying experience so incredibly easy. She was upfront and honest about each step Staci Alexander was truly a joy to work with and made the entire car-buying experience so incredibly easy. She was upfront and honest about each step of the process and I drove off with a beautiful and classy Kia Optima. I highly recommend Staci and Kia of Lansing to anyone seeking superb service and a quality vehicle. More

Kia for Life You guys have treated us like family since we bought our first Kia, 5 yrs ago. You go above and beyond to make us happy. You guys have treated us like family since we bought our first Kia, 5 yrs ago. You go above and beyond to make us happy. More

Kia of Lansing The associates are always professional and kind whenever I enter the facility! They are the only dealer I trust with my vehicle! Great customer servic The associates are always professional and kind whenever I enter the facility! They are the only dealer I trust with my vehicle! Great customer service! More

Wonderul Service I went to Kia of Lansing to purchase a Kia Sorento. I didn't think I would actually be able to buy the car that I wanted. But I was amazed at how both I went to Kia of Lansing to purchase a Kia Sorento. I didn't think I would actually be able to buy the car that I wanted. But I was amazed at how both Staci and Lisa worked together to help me buy my Sorento. This is the second Kia that I have purchased from the dealership, and I absolutely love it!!! I will recommend them to all of my family and friends. Thank you so much ladies!!! More

Best vehicle. Great service. Ausome staff.Kody is the best h This is my 2nd serento. I love them. My daughter got a Kia because she liked mine. You couldn't find a better sales rep or service department . This is my 2nd serento. I love them. My daughter got a Kia because she liked mine. You couldn't find a better sales rep or service department . Honestly friendly and really wants to help you I've even referred Kody to several people I work with. More

Amazing Customer Service! I worked with Ryan Swenson today. I had my vehicle for 5+ years and was ready to move on. He helped me secure a great vehicle with low mileage and hel I worked with Ryan Swenson today. I had my vehicle for 5+ years and was ready to move on. He helped me secure a great vehicle with low mileage and helped me get a great insurance rate! I could not be happier! More