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Kia of Lansing - Service Center

Lansing, MI

4.6
1,657 Reviews

1,657 Reviews of Kia of Lansing - Service Center

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May 14, 2024

We was blessed by the Youngs Kia of Lansing, MI. MR. DON I believe is the man that kept in touch with us. More

by theresaburton923
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don
May 12, 2024

Friendly, timely, knowledgeable, cleanliness, and made me aware of any upcoming needed service 🤩. I am well pleased with this excellent service all around! More

by janean1952@ outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Recently had my 50,000-mile service done. I've always brought my vehicle to this dealership for any service I need. Ray was my technician this day and he made the whole process very easy. More

by JDURKEE7484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
May 10, 2024

Results are fine. Not happy with the communication disconnect and inability to rectify the issue. More

by roxieann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
May 10, 2024

They were very helpful in taking care of what needed to be done with my xar More

by ginaheredia1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
4.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

I brought my car in for the bi-yearly oil change. Service was great! Car was serviced in less than 90 minutes. My service advisor Ray and the service desk clerk were very personable and profession More

by numzie
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Not applicable
May 07, 2024

It take a good hour, wish it was shorter I don't like the obligation in order for the 10 year warranty to be good, you have to go to Kia for work. More

by charlesbrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Speed and detail to attention is impecable, the crew was very professional and they serviced my car quickly, also the wait area is super clean More

by wtorres365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Very prompt and thorough. Very friendly and helpful too. Did not have to wait long at all. More

by bilodeaukim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Customer service is professional. The dealership is very clean and it’s nice people that work there. More

by CGARTH42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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