Kia of Leesburg - Service Center

My review is according to my relationship, and contact with Alan Woodyard, Will, and Terrell in the service department, anything else, I don't know about. I know those three are great Service Advisors!! A with Alan Woodyard, Will, and Terrell in the service department, anything else, I don't know about. I know those three are great Service Advisors!! Alan handles 99.9% of all my service needs - he is my preferred Advisor - nothing against Will or Terrell!! Alan Woodyard always goes above and beyond to help me; to make sure my car and I are well taken care of!! Anything car related I need, I contact Alan and he takes care of it for me!! Thank you Alan!! You're the best!! More

Alan was great, he was friendly and accommodating. Fast and reliable service. Clean and comfortable waiting area. Fast and reliable service. Clean and comfortable waiting area. More

I have purchased several cars from this dealership and have referred people who have also purchased vehicles from you. I have used this dealership for all of my maintenance have referred people who have also purchased vehicles from you. I have used this dealership for all of my maintenance More

went in for oil change and tire rotation. service advisor said car was due for alignment check. has 25000 plus miles. kia"s normally do not need alignments. when car was ready he said all was service advisor said car was due for alignment check. has 25000 plus miles. kia"s normally do not need alignments. when car was ready he said all was fine.when i got home the back pages of report stated i asked for brake fluid service,which i did not. due at 60,000 miles.also said i told him my battery was dead.i did not. not a happy camper. More

Fast service. No problems. Had a nice service attendant that took care of us. Enjoyed the waiting room and snacks. No problems. Had a nice service attendant that took care of us. Enjoyed the waiting room and snacks. More

Very friendly and makes the visit pleasant all work finished on time and well done finished on time and well done More

Went to this dealership for a recall on the back-up camera. They didn't fix it so my husband had to return. He waited over 2 hours because they couldn't figure it out. He requested a coupon for a free camera. They didn't fix it so my husband had to return. He waited over 2 hours because they couldn't figure it out. He requested a coupon for a free oil change and they said no! More

My initial trip to Kia of Leesburg was a pleasant experience given the timely completion of the service work and friendliness of staff. experience given the timely completion of the service work and friendliness of staff. More

Told I would get an engine replacement as covered under my warranty but it was just parts of the engine replaced. my warranty but it was just parts of the engine replaced. More

Alan is the service advisor I do business with. We service four Kia vehicles at the dealership. Alan is always helpful and friendly. We service four Kia vehicles at the dealership. Alan is always helpful and friendly. More