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Kia of Leesburg - Service Center

Leesburg, FL

4.6
1,911 Reviews

1,911 Reviews of Kia of Leesburg - Service Center

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June 03, 2024

Service tech overcharged for repairs by telling me I had to pay for diagnostics I. Addition to parts and labor. More

by chckbowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caitlin Sands
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

The service manager Alan Woodyard is always very pleasant keeps me updated on the progress and explains everything. I always ask for him More

by Pietromonaco.ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

I bought a vehicle in 2018 from Kia of Leesburg. Their service has been exceptional. Recently had a motor blow and in the face of what seemed to be a very extended time period to replace the motor, More

by RGraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serhan Alkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Rivera
June 02, 2024

We purchased our vehicle prior to the dealership being bought out. The current owners did not honor the service agreement. To bad for them we usually purchase a new vehicle every 2 years. More

by TJFIT3
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Caitlin Sands
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Great customer service! The service staff is very knowledgeable and is willingly respectful towards their customers. Thank you! More

by SARAHJPELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Rivera
June 01, 2024

Great customer service and gives you a loaner so you do not have to wait More

by tonimcicalese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

The service on my car was very good. The wait time wasn't too bad. They could have washed the car a little bit better. Other than that everything was very pleasant. More

by nyckie0475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

My car was taken on time and Terrel was very helpful My GPS was not working in conjunction with my telephone and I’m not talking to you with the roads so I depend on it I am 80 years old and when I realiz More

by LORRAINEFILONE
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
May 26, 2024

Quite satisfied. Three things recommended that I wasn’t expecting. Throttle body cleaning and brake fluid change, did not opt for alignment . Vehicle only has just un More

by TAYLORROBERTB290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

My car was recalled for a safety recall. My advisor Ryan Rivera was very professional and a pleasure to deal with. The problem was quickly fixed. thank you Kia of Leesburg. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ryan Rivera