Kia of Orange Park

How dare you treat a veteran that way. What does your opinion on politics have to do with selling cars anyway? Your employer thinks it’s okay to assault people and keep your job? How da What does your opinion on politics have to do with selling cars anyway? Your employer thinks it’s okay to assault people and keep your job? How dare they and how dare you! This is disgraceful behavior. May your pillow always be warm. Have the day you deserve. More

If I could leave ZERO STARS I would. How DARE you,sir? You know what you did to that veteran. You know the one. And how DARE you bring politics into your job as a car salesman. You need How DARE you,sir? You know what you did to that veteran. You know the one. And how DARE you bring politics into your job as a car salesman. You need to feel the deepest amou t of shame.You disgust everyone who has more than 2 brain cells... AKA NON liberals. More

I have bought 2 vehicles from Tim/Chris and I'll probably go back when I need another. go back when I need another. More

We purchased our second Kia from Kia of Orange Park (should have purchased our first here too). From the amazing sales staff to the friendly and attentive service team they make my car shine when I dr (should have purchased our first here too). From the amazing sales staff to the friendly and attentive service team they make my car shine when I drive away! Can't wait until the new building is finished so even the facilities can shine like new as well! More

Service department is outstanding two years ago I was referred to Kia at Orange Park, and Mr. Alex Oztolaza has been my Service advisor , and I have been completely impressed with his professionalism, an referred to Kia at Orange Park, and Mr. Alex Oztolaza has been my Service advisor , and I have been completely impressed with his professionalism, and customer service. Always takes his time to explain to me what I will need for my vehicle and if there is anything wrong, and when I will need to replace an item or remove. The product quality is consistently outstanding. Because of his truthfulness I will be purchasing my next Kia at the Kia of Orange Park. Thank you Kia of Orange Park Ana Alvarez More

I want to comment on how the entire deal was handled. Throughout the process I was told the deal was approved, provided requested documents, returned to sign paperwork, and took delivery of the vehicl Throughout the process I was told the deal was approved, provided requested documents, returned to sign paperwork, and took delivery of the vehicle. My daughter and I were congratulated and the transaction was presented as completed. At no point was it explained that the agreement was conditional, and copies of the signed contract were not provided at signing. Afterward, I began receiving different explanations from both the salesperson and the finance manager about the financing. Different lenders were referenced at different times, and the information changed depending on who I spoke with. This created confusion and made it difficult to understand the true status of the transaction. The vehicle was later taken back without prior written notice or clear documentation explaining the reason. The overall experience left me feeling misled due to inconsistent communication from both the salesperson and the finance office. Financing issues can happen, but customers should be given clear, consistent information and proper paperwork from the beginning so they understand exactly where they stand. More

If I could leave no stars I would I have been struggling to get out the car for the last 6 months they basically sold me a piece of crap and I say that because the last 4 car lots I been to trying to trade to get out the car for the last 6 months they basically sold me a piece of crap and I say that because the last 4 car lots I been to trying to trade it or anything they tells me this . I will never send , recommend or be back to this place and it’s awful because the disgusting human who sold me the car act as if it was such a great vehicle. Only thing good about it is the seat warmers when it’s not going dead or cutting off for no apparent reason they say because every time they check the battery it’s good so they say. However I have had to take this car to back and forth to get fixed 5 times and just to clarify I had it 6 months every month since purchase and right now today have to take it back yet again to get fixed. They should be ashamed it’s very unethical for a business to not value their cars and make sure they reliable like they claim them to be. Hope everyone reading this just be mindful and don’t let your need for a car get you put in unreliable used cars. Even the seats came stained just sad. More

My AC was fully operational immediately before the covered engine failure. The failure of the A/C is not a separate or unrelated incident, but an unavoidable and immediate consequence of the engine de covered engine failure. The failure of the A/C is not a separate or unrelated incident, but an unavoidable and immediate consequence of the engine defect Kia has already agreed to cover. One does not need to be a mechanic to come to this obvious conclusion. Regardless of how exactly the engine failure damaged the AC system (i.e. overheating of the compressor clutch, damage to the electromagnet compressor coil, spike in refrigerant pressures damaging high-pressure relief valves, rupturing seals, damage to A/C relays, wiring insulation, or temperature sensors) the AC failure was caused by the engine failure. In legal terminology this is called "Res ipsa loquitur" meaning "the thing speaks for itself". Horrible shop - dishonest and incompetent More

Mr Gino the manager didn't explained that I could have claimed my IRS clean tax credit on my taxes for myself. He took my $4000 Dollar credit and put it forward a over price use car. I never had to put a claimed my IRS clean tax credit on my taxes for myself. He took my $4000 Dollar credit and put it forward a over price use car. I never had to put a down payment at any dealership on a vehicles before. I feel betrayed from my clean Tax credit.. God Blessings! More

I had a great experience buying my car here. Ashton Brown was super helpful, friendly, and made the entire process smooth and stress-free. He went above and beyond to make sure I got exactly wha Ashton Brown was super helpful, friendly, and made the entire process smooth and stress-free. He went above and beyond to make sure I got exactly what I needed. I highly recommend asking for him! More