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Kia of Round Rock - Service Center

Round Rock, TX

4.8
639 Reviews

639 Reviews of Kia of Round Rock - Service Center

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December 21, 2023

Great customer service! Had an appointment and received service early and completed timely. I would higly recommend the maintenance service here in Kia Round Rock! More

by Rodan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Dec 21, 2023 -

Kia of Round Rock responded

We're glad to know that you had a positive experience with our maintenance service at Kia of Round Rock! We appreciate your recommendation and look forward to serving you again in the future.

December 08, 2023

The personnel at this dealership are very friendly and I will continue going to Kia Round Rock!!! More

by Readingcoach1703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Dec 08, 2023 -

Kia of Round Rock responded

Hi, We appreciate the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of Round Rock.

December 05, 2023

Best customer service I ever received from a car dealer service center. The service manager, Ian Bahmfalk, helped me address a maintenance issue to my satisfaction that was performed by another KIA service More

by fwildes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Bohmfalk
Dec 06, 2023 -

Kia of Round Rock responded

We're so glad to know that our service manager was able to assist you with your maintenance issue at Kia of Round Rock. We strive for the best customer service and we appreciate your feedback!

December 04, 2023

Every time I go get my car serviced. I get top notch quality service and even if I'm not buying a vehicle, the sales staff has always taken a little part of their time to talk to me as More

by trimpr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Bohmfalk
Dec 04, 2023 -

Kia of Round Rock responded

We're so glad to know that you've consistently received top-notch service from our team at Kia of Round Rock. We truly value your kind words and will continue striving to make every visit a great one for you! Thanks for being part of our family here.

December 01, 2023

Tory was excellent! Very friendly and communicative! The entire staff are friendly and helpful. I'd recommend this dealership over others. More

by hustonsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tory
Dec 01, 2023 -

Kia of Round Rock responded

We're so glad to know you had a positive experience with Tory and the rest of our team at Kia of Round Rock! Your recommendation means a lot to us. Thanks for choosing us, we appreciate your support!

November 20, 2023

I always feel really welcome and heard whenever I come into Kia of Round Rock. I have had a great experience every time I have been in so far. From sales to service, every interaction has been wonderful. More

by cairington9513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose De Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Kia of Round Rock responded

We're so glad to know that you've consistently had great experiences with us at Kia of Round Rock! We truly appreciate your willingness to drive from Killeen for our service. Thanks for the review and we look forward to seeing you next time!

November 20, 2023

I needed a emergency last minute service done. . the Rep C King And Service guy Torri.. was able to get me in the next day.. Service raken care of..Thank you guys More

by NikkiRich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Kia of Round Rock responded

Hi, Thank you for the review. We are glad we could provide you with a professional experience. We hope to see you again here at Kia of Round Rock.

November 17, 2023

Today the one thing that stands out as excellent was the communication from Customer Service. More

by pjrice027
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tory in the Service Dept.
Nov 20, 2023 -

Kia of Round Rock responded

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Kia of Round Rock.

November 14, 2023

Everyone is so busy, but they all got your attention. I will definitely score Kia with a 10 More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel (Jose) Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Kia of Round Rock responded

Hi Donna, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again soon,

November 08, 2023

I highly recommend Kia of Round Rock. The service center is top notch. They got to my vehicle quickly. They were also respectful and let me know what I needed. Great work! More

by tommyadair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mace
Nov 09, 2023 -

Kia of Round Rock responded

We appreciate the high recommendation and are glad to know our service center at Kia of Round Rock met your expectations. We're always here for any future needs you may have, thanks again!

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