After noticing an ad for a vehicle we were interested in purchasing, I contacted them by phone to see if they were flexible on their asking price (they were above KBB). The salesman, "Ty" told me to come in and they'll absolutely work with us. After driving out of their lot on a test drive, it sounded like the shock/struts were going to fall off the car at any moment! There was such a harsh metal-on-metal sound, my wife didn't feel comfortable driving it anymore and asked we go back to the dealership. Afterward, the sales manager, "Richard" attempted a hard sale for the car. I told him what was wrong with it and he produced "documents" to show it had been fixed. Clearly it had not, so I'm not sure where these documents came from. I also pointed out that since their was condensation in an otherwise factory sealed headlamp assembly, it was indicative of a crack. Logically, the car must have been in an accident which would explain the undercarriage sound and cracked headlamp. I was then provided a clean Carfax (which doesn't mean anything). "Richard" told me that I should "fix it myself" if I wanted to buy the car. As I began to walk out with my family, "Richard" asked what it would take to sell me the car. I gave him a fair market offer based on KBB with the stipulation that they fix the car. "Richard" took my offer to the finance manager who turned out to be "Ty's" dad. He agreed and we spent 4 hours filling out paperwork. When it was time to meet Ty's dad in his office to sign the final documents, we noticed that all the documents specified the car was RWD when it was advertised as AWD (the car itself is not manufactured with an indication of this). We pointed out this error and showed him their website that lists the car as an AWD. Ty's dad seemed shocked and told me someone dropped the ball. Based on this revelation, the car's value is $1000's less then what we were negotiating for, so we backed out of the deal.
UPDATE: It's been nearly a month since this incident and Keifer Nissan in Gresham is STILL listing the car as AWD!
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