I would not recommend. GMC sales staff is lackadaisical and completely disorganized at best. Their follow up is just awful, I had to call several times just to find out when a car was being delivered after I was told two different delivery dates. I understand that delivery dates can get changed, but the least you can do is return a phone call to customer. Then they delivered a car that had less options from what we negotiated. Car was not completely prepped when I arrived at dealer for pickup. Finally, no paperwork was ready at time of delivery resulting in a 2+ hour delivery time while they finished prepping car, looked for paperwork & get this - find the keys. I have purchased many cars in the past from many different dealers and these guys are the absolute worst. Quite frankly, I am not sure how they are still in business. Additionally, just as a side note - there was two angry customers in the service department while I was there taking delivery complaining about their service.

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You will highly regret doing any business or service with them. Their service dept has a nasty demeanor. They are not helpful, They are extremely incompetent.

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Stay away from this dealer..had to bring car back multiple times to fix problems in quality control and workmanship....owner very rude and blames his customers...run don't work when deciding to drop your car off here...

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over priced and extremely rude, brought in for them to check and decided to go elsewhere price too high, then decided to tell me owed money for them looking at vehicle which was never brought up before, had to get police involved before they gave me back my keys.

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Great service they stand behind their products. They help get great apr rates even with nit the best credit. I am glad to have found them

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I just returned from buying a used 2004 Chevy Trail Blazer for my father. Not only was the truck better than described, but it was in new condition. All of the staff was helpful and very friendly. I felt unrushed and like a valued customer. I drove 2 and a half hours from Connecticut just to see the car and I believe the deal we received was excellent. I did that after spending a large amount of time with a very good salesman named Carl. If I ever have to buy another used car or maybe even new I will definitely be looking to them again. Professional, courteous and helpful.

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I called from a newspaper ad for a GMC pick up, and spoke with Benny. I gave him all my requirements on how I wanted to purchase the truck. (All info over the phone so I only had to make one trip to dealer) Benny said no problem, he called a couple of times to gather info and set up delivery. I went to pick up the new GMC Sierra and he had everything ready for me. I was out in 15 minutes driving my new truck. It was PERFECT. Benny is a Stand up guy and met every expectation I had.

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We were looking at a Cadillac Escalade to buy this weekend 3/6/11. My Daughter took delivery of her Caddy Escalade on Monday and had some issues and returned for Service on Wednesday. As my daughter stood there holding my 4 month old Grandson Tom in Service went crazy. Yelling that her visit was BULLSHIT!!!!! Tom's unprofessional ranting and raving reduced my daughter to tears!!!!!! My daughter asked the other service man at the counter if she did something to set Tom off and he just said Tom was out of line, but he did not step in to stop Tom.
One brake pad clip was detached causing a squeel and rattle when applying the brakes. The front tire would not hold air. 2 problems that should have been addressed at delivery 24 hours earlier...
When she did get the service done the cadillac wheel symbol was not put back on the wheel that was leaking air and she had to go back in and the service tech had to find the missing part.
The front Tire is still leaking air but she is afraid to go back for service!!!!!!!
My daughter is giving King O'rourke time to respond yet the General Manager has yet to return her multiple phone calls.
Also--- They almost did not comlete the sale as the I-Pod that was promised in their add if they took delivery before the end of February was not given to them and the Sales person said they would NOT receive it.
If you cannot tell from my young daughter's experience with King O'rourke I would NEVER DEAL with them!!!!!!

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Went to the dealer for a used car. Bought the car based on price, however, the sales staff is rude and basically wants to collect a commission and nothing else. The car was not prepped except for an exterior wax. The interior was vacuumed only. Went back twice to have it cleaned and after the 2nd time it was quite apparent to us they were not going to do anything.The salesman basically ignored us and hid somewhere in the building. If you can find another dealer do so!

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i went into the dealership this afternoon and had a poor experience. I delt with a rude, surly and downright nasty salesperson who wouldnt give me the time of day, his name, or even any information on the car i was interested in buying.

The individual was reluctant to even unlock the car for my girlfriend and I to sit in it.

I am NEVER going to go to this dealership ever again for any reason- and i was planning on ordering a car from them

The individual- who never gave me a name or card- was about 5'6" Gray hair, beard and mustache, and somewhat larger than other sales people.

He acted as if i was interrupting his conversation when i showed up to actually buy a car.

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