Kings Volkswagen

We are multi-tine repeat customers and haven't never had a bad experience. Tyrone Swoope Jr was great. Very communicative through the whole process. a bad experience. Tyrone Swoope Jr was great. Very communicative through the whole process. More

The Kings VW team was very helpful in getting me into my first car post-college graduation. Tyrone especially did a great job in helping me explore my options, find the right car, and make the right deal. O first car post-college graduation. Tyrone especially did a great job in helping me explore my options, find the right car, and make the right deal. Overall it was a great buying experience for a nice car (Jetta) and I would recommend this dealer to a friend. More

Tyrone Swoope was our sales associate and was very kind and helpful in guiding my son through his first career buying experience. We got everything he needed at a great value. I would highly recommend wor and helpful in guiding my son through his first career buying experience. We got everything he needed at a great value. I would highly recommend working with him. More

Good experience but was disappointed after sale because used car on Volvo mileage was listed as 79,152 and after sale found it was over 80, 00. VW had put 1000 miles on vehicle before sale to me. Also foun used car on Volvo mileage was listed as 79,152 and after sale found it was over 80, 00. VW had put 1000 miles on vehicle before sale to me. Also found out Volvo has 8 year 80000 miles warranty on mild hybrid car battery. Now warranty is gone. would have liked to hav used some of it. More

I purchased an Atlas working with Roberto and had an amazing experience with him. I originally came to look at two other Atlas’ but he was transparent that one was still in Service and he needed to amazing experience with him. I originally came to look at two other Atlas’ but he was transparent that one was still in Service and he needed to locate the other. In place, he showed me another Atlas that I fell in love with. He raved about the vehicle, knew all the service items, and matched me with my perfect vehicle (AND under budget!). My only negative feedback I could provide is to disclose that the Ceramic and Fabric protection is at an additional cost. While I did go forward with it, transparency is best! More

Very disappointing experience. Before making the trip, I spoke with a salesperson and made it clear that we were driving an hour and a half to look at a vehicle advertised on th Before making the trip, I spoke with a salesperson and made it clear that we were driving an hour and a half to look at a vehicle advertised on their website for $8,948. They knew how far we were traveling and never mentioned any additional charges or pricing changes. When we arrived and started discussing numbers, we were quoted over $10,700. When I asked why the price was so much higher than the advertised price, I was told they had added a "detail package" that supposedly protected the paint and fabric. We never asked for these add-ons and were only interested in purchasing the vehicle at the advertised price. After questioning the pricing, they came back with a new number of around $9,700. While lower, it was still significantly higher than the advertised price of $8,948. Instead of honoring the price that brought us to the dealership or making a reasonable effort to work with us, we were told that we were simply too far apart on pricing. The most frustrating part was that they knew we were driving an hour and a half to see this vehicle. After making that trip, they were unwilling to honor the advertised price or seriously negotiate toward it. Based on my experience, this felt like a bait-and-switch sales tactic. I would recommend staying clear of Volkswagen at Kings Automall and getting all pricing in writing before making a long drive to any dealership. The dealership publicly states that it values transparency and clear pricing, but that was not my experience during this visit. More

Chris and Erick were very professional and pleasant to work with. I will recommend Chris to any of my friends looking to buy a car!!! work with. I will recommend Chris to any of my friends looking to buy a car!!! More

This is my second purchase from Kings VW, and I couldn’t be happier. Roberto has worked hard both times to find exactly what we were looking for, and arranged getting the car from another lot when needed. R be happier. Roberto has worked hard both times to find exactly what we were looking for, and arranged getting the car from another lot when needed. Roberto and Kings VW were easier to work with and talk to, making our buying experience a great one! More

Very professional, always on time with my appointments, very comfortable with them they took care of questions very comfortable with them they took care of questions More

Chris was awesome and was able to get us the car we were looking for! looking for! More