Kings Volkswagen

Worst experience ever. When I asked questions, the front desk person told me that, why are you asking same things over and over. As a customer, I do have right to ask questions, cuz iam spending more than 5 desk person told me that, why are you asking same things over and over. As a customer, I do have right to ask questions, cuz iam spending more than 500 bucks from my pocket. I just walked away as my questions weren’t answered. More

Love the Customer Service!! Chris Davis Rocks!!!!! Will go back!! go back!! More

Kaitlin is very professional. She made my wife and I feel like part of the VW family from our first visit. She is knowledgeable of the different vehicles and explained the features of the ones we were intere like part of the VW family from our first visit. She is knowledgeable of the different vehicles and explained the features of the ones we were interested in. She took the time to explain how to activate the many options and told us if we ever had a problem figuring them out in the future she is here to help. Very good experience. More

Very professional Service!All work was performed as promised and within the promised time! Scott Johnson kept me informed about the Progress of the job and also informed me when completed! A pleasure promised and within the promised time! Scott Johnson kept me informed about the Progress of the job and also informed me when completed! A pleasure to do Business with Professionals who care ! More

Had a leak in tire and the dealership handled it painless . They took care of everything and one time I felt warranty was worth it. . They took care of everything and one time I felt warranty was worth it. More

Horrible service. Bought certified pre-owned car less than 2 years ago. Broke down. It is the only car in our household. Service said they could not get us in for 2 weeks. When my husband explained the s than 2 years ago. Broke down. It is the only car in our household. Service said they could not get us in for 2 weeks. When my husband explained the situation, he received 0 understanding. We asked them to look at this issue last august when we were in for an oil change. They refused. my husband explained a few other issues we r had the the gentleman on the phone started being very rude and nasty. You would expect the dealer you bought your certified pre owned car from would want to help any way they can. Extremely unsatisfied. More

Great job by Scott Johnson and guys in service in getting me a quick appt and fixing recall issue in less than an hour. Great sales experience and service experience plus a great car me a quick appt and fixing recall issue in less than an hour. Great sales experience and service experience plus a great car More

Wayne Welty did a great job . I had a problem with my transmission that the service front. had never seen before. They located the problem and repaired and was my way . Thanks to Wayne transmission that the service front. had never seen before. They located the problem and repaired and was my way . Thanks to Wayne More

Great dealer and sales person Decided on a car after a long deliberation. Another dealer had dropped the ball, so I reached out to Chris who I had contacted this summer. He was abl Decided on a car after a long deliberation. Another dealer had dropped the ball, so I reached out to Chris who I had contacted this summer. He was able to obtain the car I wanted, and honored the other dealers initial offer. Sales crew there is top notch, building is clean and bright, and service department is well kept up. I had a late day pickup which was not a problem for them. No more than a half hour to complete all the paperwork and I was on my way. More

We just had one of our two VWs serviced and Scott delivered a service experience 5 stars above a ride in a X-wing fighter with R2D2. Our 2004 Jetta has never run better! Thanks Scooter! C&K Hxxx delivered a service experience 5 stars above a ride in a X-wing fighter with R2D2. Our 2004 Jetta has never run better! Thanks Scooter! C&K Hxxx More