Kingstowne MotorCars
Manassas, VA
Filter Reviews by Keyword
By Type
Showing 534 reviews
Great experience at Kingstowne MotorCars! I found Kingstowne MotorCars via the Cargurus website. I was searching for a reasonably priced BMW with a manual transmission. The website was curre I found Kingstowne MotorCars via the Cargurus website. I was searching for a reasonably priced BMW with a manual transmission. The website was current and featured a number of great looking cars. I made two trips to their Manassas location to test drive three cars. The staff was accommodating, knowledgeable and the overall experience was very positive! No hassle, no pressure, no overbearing sales pitches. I came in with some reservations about purchasing a used car from a smaller dealer. Very happy when I found out that they work with USAA’s car buying service. When I decided to buy the car, I came in just prior to closing. The staff stayed an hour late to finalize the purchase. If you are interested in a higher-end, hard to find, car, Kingstowne MotorCars is an excellent place to look! Great purchase, great experience. I would gladly purchase another car there!! More
Easy transaction. Very friendly! I went to Kingstowne to look at a specific car. They had it ready and waiting for me to drove when I got there. All of the employees were very friendl I went to Kingstowne to look at a specific car. They had it ready and waiting for me to drove when I got there. All of the employees were very friendly and knowledgeable. They didn't hide anything. Very easy transaction, and I am happy to have worked with them! Thank you!!! More
Great car at a great price I found Kingstowne Motorcars through a vehicle search on AutoTrader. The vehicle was a 2013 BMW 335ix and was priced very well compared to others I ha I found Kingstowne Motorcars through a vehicle search on AutoTrader. The vehicle was a 2013 BMW 335ix and was priced very well compared to others I had been looking at. The buying process at the dealership was quick and smooth. I did find it a bit odd that they don't give you the title that day, but it did arrive in the mail within the time frame that they outlined. Everyone we dealt with at the dealer on the phone and in person was extremely friendly. I would recommend them if you are looking for a luxury car at a not so luxury price. More
Professional and Pleasant This family-owned and family-run dealership worked hard to make me feel a part of that family. From being met at Dulles by the father, sharing his pr This family-owned and family-run dealership worked hard to make me feel a part of that family. From being met at Dulles by the father, sharing his pride in his son's and daughter's accomplishments to the professional handling of my purchase by Sam, Bill, and Sean, the whole afternoon was both pleasant and professional. I would certainly consider another automobile purchase from Kingstowne Motorcars! More
Chevy Suburban Hello my name is Dennis I recently bought a Chevy Suburban from Kingstowne MotorCars. The gentleman that help me (AL) was so curious and helpful expl Hello my name is Dennis I recently bought a Chevy Suburban from Kingstowne MotorCars. The gentleman that help me (AL) was so curious and helpful explaining ever procedure he was doing to make me feel at ease. I've bought from different places before but here I felt like family, I got a heck of a deal from AL. I even recieved a detail that turned out beautiful. If I could rate detail to attentiveness, quality I would rate higher then the scale allows. This experience has been by far one of the best and one that I can tell friends and feel comfortable saying this place will treat you like family thanks AL More
Smoothest car deal we have had!!! We had been looking for 1.5 months for a very specific Infiniti. Searching the internet we found what we were looking for at Kingstowne Motorcars as We had been looking for 1.5 months for a very specific Infiniti. Searching the internet we found what we were looking for at Kingstowne Motorcars as they had one that was a perfect match and one that was close. As we live about 2 hours from the dealership, I called to confirm the car was available. Sam quickly responded yes, but they needed until after lunch as they had just received the car in and still had to perform the cleaning and processing of the car. This worked perfectly for us. Upon arrival they are not a typical dealership and we were glad we had read review like this as we probably would have turned around. They are an internet based dealership so you are not going to get the thrills from the office and the lot, but you will from the staff as everyone was excellent and the prices on the car was better than any other dealership we had looked at. As Sam was busy when we arrived, Bill helped us first. They were still finishing up the car we wanted, but they had another on ready so within 7 minutes we were on our test drive. By the time we got back the car we wanted was ready and we talked with Sam. We went back an forth work with Sam and Bill and both were great. I could go on and on about everything but I will cut to the chase. After we decided to purchase the car, we were waiting on paperwork to be completed (which Sam did an excellent job with) when we went outside again to look and sit in the car again. During this time Bill came out to talk to us. He stated that while they were completed the processing earlier on the car they noticed the brakes were wore down to 40% still 60% good, but they were planning on replacing them during the coming week. He said if I could wait a couple of hours they found a place that had the brakes in stock and could have their technicians replace the brakes on all 4 wheels. All of this was done after we already agreed to purchase the car and at no additional cost. I have never heard of a dealership to perform extra work on a car after it was already sold. In 4 more years when we are ready to purchase our next car, I will be reviewing the Kingstowne Motorcars inventory to see what they have and hopefully we can make another deal. More
Great Experience all around! Found Kingston Motors on the internet though a TrueCar posting. They had the car my wife and I were looking for at an excellent price. I got in touch Found Kingston Motors on the internet though a TrueCar posting. They had the car my wife and I were looking for at an excellent price. I got in touch with Sam and we were able to conduct all the negotiations over email. The car was exactly as advertised and they gave us an excellent price for our trade-in. Sam was great to deal with and very friendly. We live in Maryland and the car was in Virginia so they took care of registering the car and just mailed us a packet with our license and registration. They made the process very simple and enjoyable. Would highly recommend - simple, honest, and hassle free - great experience all around! More
Wonderful Experience, very professional Found Kingston Motors on the internet because they had the car I wanted at an excellent price. Gave me a great price on my trade, all negotiated over Found Kingston Motors on the internet because they had the car I wanted at an excellent price. Gave me a great price on my trade, all negotiated over email. . The car was exactly as advertised, Sam was great to deal with and very friendly. I did a lot of research and no one could match the deal I got at Kingstowne. I am an out-of-state buyer, so the titling was complicated. They handled everything including fed-Ex-ing a packet of everything I needed to title the car in my state. Would highly recommend - simple, honest, and hassle free as advertised More
Great experience Got a good vehicle for a great price. Was very flexible with my trade in value. No haggle had everything negotiated via email before I even steppe Got a good vehicle for a great price. Was very flexible with my trade in value. No haggle had everything negotiated via email before I even stepped foot into the dealer. The transaction was simple, I made sure I was getting what I expected and they did the same with my trade in. No hassle deal. More
Professional Experience I was referred to KTM by USAA. Sam and his staff were extremely knowledgeable and easy to work with. From a deal standpoint this is a no non-sense o I was referred to KTM by USAA. Sam and his staff were extremely knowledgeable and easy to work with. From a deal standpoint this is a no non-sense operation. Select your car, make your trade in deal, write the paperwork and drive home. I would recommend Kingstowne Motorcars to friends and colleagues without hesitation. More