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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
2,048 Reviews

2,048 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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October 03, 2018

Justin Stinnett in service is AWESOME Justin took care of my Jeep's problem. I felt he wanted to make sure the air conditioning was fully working before returning my car. (As even when th More

by Gnemeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
October 02, 2018

EXCELLENT service! After receiving repairs and maintenance on my vehicle last week, I was disappointed with the customer service. I wasn't shy about submitting an honest More

by LoveMyJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish
September 28, 2018

Service This is my second car from Klaben. I’ve been working with Joe Hilliard for a very long time and I never have any complaints. He is always so kind, ver More

by Adrianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2018

Hands Down, the Best of the Best in Service. Joe Hilliard in Service & Tom Papish, Service Manager are nothing short of Amazing! They go out of their way to make sure things are done right the More

by GimpinAintEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish
September 27, 2018

Great service! Got my oil changed & tires rotated. Staff friendly & helpful. Read a book while I waited comfortably in waiting room. Great service! Good price! Richi More

by KIMBERLY_RER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Epling
September 26, 2018

Joe in Service is a ROCK STAR. He is wonderful. Joe proactively addressed recalls and listened carefully to my concerns. He cares about customer satisfaction and delivers a crownin More

by Dan B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2018

Have gone here for years. I've used Klaben Jeep Dodge for years..prolly 3 cars worth so far. Joe Hilliard is my repair shop rep and always makes time for my questions and conce More

by HMIK17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2018

I trust Klaben Dodge for service on my Charger. Klaben Chrysler Jeep Dodge Ram, has service with convience such as a loaner vehicle, when the service is going to be time consuming. The service was d More

by Eric CHARGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt King, coordinates his team to be winners.
September 24, 2018

Excellent Air conditioner needed repaired they fixed and took care of any deductible. Would recommend their sales and service areas. Kept us posted throu More

by DPEPITO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
September 18, 2018

Replace drive shaft under warranty Courteous, professional and efficient Brought Jeep in at 7:30. Was told they had to find the part. Received call at 11:30 that drive shaft had been More

by JGMISCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Epling
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