I recently took delivery of a new 2017 Ford Explorer Platinum and from what I have seen the Kocourek team just keeps getting better and better. This is my fifth new vehicle from Kocourek Ford Lincoln and from the minuet I walk into the building I notice one thing and that's how welcome you feel without the sales pressures that you feel from other dealers. All I need to do is tell anyone that I'm looking for "Pete" and they all seem to know if he's busy, or with another customer, or if I can go right in to his office. To me that is the definition of a team. Knowing what each other is doing at all times.
I mention "Pete" (Pete Roth) because I have now been dealing with him for 27 years and 17 different vehicles. It is because of his attention to detail, his knowledge of the product and his overall professionalism that has made me a repeat buyer from him for all these years. His straight forward, no nonsense, no hassle sales approach is second to none and it is a style that others look up to. It is a style that has kept me coming back to him time and time again. If you have any type of question he will answer it, or get it answered to your satisfaction in a realistic time frame. I know this because my current vehicle (2017 Ford Explorer Platinum) has many, many features on it that I have asked numerous questions about and he has not failed me once on finding me an answer. Ever since he joined the Kocourek team back in 2008 it’s been a perfect fit for both Pete and Kocourek Ford Lincoln.
The whole delivery experience, from Pete Roth to David Berumen (Delivery Coordinator) to Kurt Koskey (Finance Director) made the delivery of my new Explorer as fast and stream lined as can be. The whole Kocourek team, from sales to Justan Brandt (Service Advisor) in service has always treated me with the upmost respect and has never let me down. I will not hesitate going back to them when it comes time to buy another new vehicle or get any one of my current vehicles serviced. I would recommend anyone to the Kocourek team and Pete Roth when asked where they should purchase their next vehicle from.