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Koeppel Mazda

Queens, NY

4.6
329 Reviews
Koeppel Mazda dealership is one of the most premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
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77-12 Northern Blvd

Queens, NY

11372

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Showing 329 reviews

December 15, 2023

Best dealer ever. Great explanation, he went over everything I need to know. No extra fees. More

by Sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Koeppel Mazda responded

Good morning Sean, Thank you for taking the time to post your *5 Star* review. Michael and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

December 09, 2023

I had a great experience working with Kamal on my first car purchase. He is very kind, honest, and professional. The process was pretty stressful for me since I am a new car owner, but Kamal helped me to m More

by Maja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamal Pokrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Yandoli
Dec 10, 2023 -

Koeppel Mazda responded

Good morning Maja, Thank you for taking the time to post your *5 Star* review. Kamal and I appreciate your kind words, recommendation and support. Welcome to the Koeppel Mazda faamily! Safe travels, John K. jknoesel@koeppelautogroup.com

December 07, 2023

Kamal is very honest and very helpful, he has all the qualities you look for when buying from a dealership. Highly recommend! More

by rohan.bhan24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamal Pokrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Koeppel Mazda responded

Good morning Rohan, Thank you for taking the time to post your *5 Star* review. Kamal and I appreciate your kind words, recommendation and support. Safe travels, John K. jknoesel@koeppelautogroup.com

December 07, 2023

They do not respond / reply to questions. Weeks without answers about title, registration, and tags. More

by gimenezc57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Kontonicolaou
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Mr.Kamal is very welcoming and honest person. It was pleasure to make a deal with him! Explained everything about the car and answered all my questions!I will definitely refer my people to him! More

by mironshokhm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherette Corsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamal Pokrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Koeppel Mazda responded

Good morning Miron, Thank you for taking the time to post your *5 star* review. Kamal and I appreciate your kind words, recommendation and support. Safe travels, John K. jknoesel@koeppelautogroup.com

October 30, 2023

Kamal made the car buying experience easy for us. He walked us through the process every step of the way without any pressure at all. Kamal was open and honest- and answered all questions as thorough More

by AC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamal Pokrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Koeppel Mazda responded

Good morning AC, Thank you for taking the time to post your *5 Star* review! Kamal and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

October 25, 2023

Loved my experience at Koeppel Mazda. Kamal was very helpful, he went above and beyond to make sure I had all the car information required to make the right decision. Out of five stars, I More

by loaizakelly
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kamal Pokrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Koeppel Mazda responded

Good afternoon Kelly, Thank you for taking the time to post your *5 Star* review! Kamal and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

October 23, 2023

We had a great experience working with Kamal for our vehicle. Kamal was very responsive and answered all the questions we had. Look for Kamal when you go to buy your Mazda. More

by Vasil & Lauren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamal Pokrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Koeppel Mazda responded

Good morning Lauren and Vasil, Thank you for taking the time to post your *5 Star* review! Kamal and I appreciate your kind words, recommendation and support. Safe travels, John K. jknoesel@koeppelautogroup.com

October 16, 2023

A person other than the original salesman got back to me asking for my phone number. When I did not reply with my phone number, all communication stopped. It’s OK. I ended up purchasing from another car dea More

by nyeducator
Recommend Dealer
No
Employees Worked With
Ihssane madani
October 09, 2023

they hold my car for 10 days and give it back with the same problem and they billed me a lot of money not the warranty More

by abe bash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
todd drapala