Kolosso Toyota - Service Center

First, it took over two months to even start. The communication was also not what I expected. Nobody ever seemed to have answers to our questions. Receptionist was flat out rude. Then they told The communication was also not what I expected. Nobody ever seemed to have answers to our questions. Receptionist was flat out rude. Then they told our insurance carrier the car was ready for pickup when it was not which started a whole chain reaction of confusion with us, the insurance carrier and the rental car company. We also noticed swirls/scratches in all the new paint which appears to be from being washed and the paint doesn’t match!! Kolosso has really changed over the years and not for the better. I will never use them again much less buy a car there. More

Very kind staff who listened to me and kept me updated to the progress of my appointment. the progress of my appointment. More

Everything was clean, organized and efficient. People were very nice. 15 words is too many. People were very nice. 15 words is too many. More

Kody the technician that managed my car service was excellent. He did not push unneeded work, gave very professional advice. excellent. He did not push unneeded work, gave very professional advice. More

We appreciate the free check up on our Rav 4, but it would have been even nicer if a car wash would have been included!! would have been even nicer if a car wash would have been included!! More

While it was unexpected they serviced my vehicle for an oil change without an appointment. They communicate their progress throughout the whole process. Friendly people too! oil change without an appointment. They communicate their progress throughout the whole process. Friendly people too! More

Very polite, fast service, clean waiting room. Very easy to book an appointment and car work was done fast Very easy to book an appointment and car work was done fast More

it has been a long time since I had my vehicle serviced at Kolosso. I was impressed with the fast service and the friendliness of the staff. at Kolosso. I was impressed with the fast service and the friendliness of the staff. More

Great service, especially Kody Raugh and his mechanic Art, always helpful, informative and respectful of our concerns. I always ask for Kody when one of our Toyota vehicles needs servicing and feel comf Art, always helpful, informative and respectful of our concerns. I always ask for Kody when one of our Toyota vehicles needs servicing and feel comfortable knowing it will be handled with no concerns for us. This time our RAV4, but mostly the Highlander. He knows us from our many visits over the years and offers a warm and friendly greeting. Keep up the excellent service More

Brought car in for transmission fluid change. Discovered after the fact that for Toyota ATF, you charged me over 18 dollars per quart. A quick google search shows that dealerships typically charg Discovered after the fact that for Toyota ATF, you charged me over 18 dollars per quart. A quick google search shows that dealerships typically charge around 6 dollars per quart. I am going to let corporate know that you are charging triple the suggested list price. Also, someone took it upon themselves to remove my wheels, resulting in me buying several new lug nuts. Ot sure why all of my wheels had to come off. Lastly, someone also decided to “adjust” my tire pressures. Good thing that I double checked them later in the evening. Three tires were set at almost 50 psi (Tires are only supposed to have 44 psi max) and 1 tire was set at 35 psi. This was well after the car was parked, so these are cold tire pressures. Could have been dangerous, had I not decided to check them. Overall, not impressed by the visit. More