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Koons Arlington Toyota - Service Center

Arlington, VA

4.1
144 Reviews

144 Reviews of Koons Arlington Toyota - Service Center

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March 12, 2025

Great and professional service. Will definitely refer my friends. The service was fast but well done. Thank you Toyota ! More

by Zarktony123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustapha
Mar 12, 2025 -

Koons Arlington Toyota responded

We're delighted to hear you had a great experience with Koons Arlington Toyota! We appreciate your recommendation and look forward to serving you again in the future.

March 12, 2025

No gimmicks ,straightforward , excellent service . No gimmicks ,straightforward , excellent service . No gimmicks ,straightforward , excellent service . More

by anis_enothman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Koons Arlington Toyota responded

Anis, thank you for highlighting the straightforward and excellent service at Koons Arlington Toyota! We appreciate your feedback and look forward to serving you again.

March 08, 2025

I had a terrible experience and will not come here again. I paid over 300 for a 2 year service agreement and when I brought it in they told me I had at least 1000 dollars or maintenance needed not covered b More

by vikvader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Canales
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Thanks for your nice team. You try to make things easy for the customers. Hopefully you will hold it on. More

by MD A RAHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Lobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Sandoval
January 30, 2025

I've had consistently positive experiences with the Arlington, VA dealership since I bought a new Toyota Corolla from then in April 2024. My experiences with 2 maintenance appointments went very well: More

by Linda B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Gudiel (Jan. 21, 2025 maintenance service)
Jan 31, 2025 -

Koons Arlington Toyota responded

Linda, it's wonderful to hear that you've had such positive experiences with Koons Arlington Toyota! We're glad our team has provided you with prompt and courteous service. Thank you for your continued trust in us!

December 30, 2024

The service was prompt and efficient. The service advisor explained all the needed maintenance for my 2017 Sienna. More

by Super
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Great service and good customer approach. I am so happy with service maintenance and sales team More

by berhanu_goshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Garcia
Dec 16, 2024 -

Koons Arlington Toyota responded

Thank you for reviewing Koons Arlington Toyota! We hope to see you again down the road!

November 27, 2024

As always, the Koon team is ready to help with anything we need. The Oscar advisory service is really proactive. More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Koons Arlington Toyota responded

Gabriel, we're delighted to hear that the Koons Arlington Toyota team have been so helpful! Thanks for sharing your experience with us.

November 09, 2024

Awesome service team at Koons Arlington Toyota! ! These guys never let me down. Easy to get in and out. More

by Jrkim7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Lobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Koons Arlington Toyota responded

Thanks for being an awesome Koons Arlington Toyota customer! We love to hear you always have a 5-star experience with the team. See you next time!

October 21, 2024

Visit was ok. Although , it could have taken less time to complete. But, ok....will see you in the future.. More

by glopez1233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Lobo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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