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Koons Baltimore Ford
Baltimore, MD
760 Reviews
Here at Koons Ford Of Baltimore, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 09, 2026
Great buying process.
Everyone is friendly , knowledgeable, and respectful of my time. I will be a loyal customer.
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by cdw7789
Employees Worked With
Carey Olivis
November 08, 2025
I was treated very dishonestly.
They knew that I was a military member, and they still are continuing to try to take advantage of me and mistreat me. I will make sure that I let eve
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by Jason
Employees Worked With
Mike - dishonest, Larry - dishonest
November 08, 2025
They were extremely dishonest with me.
Also, they took advantage of my kindness and trustworthiness. I told them that I recently got out of the military and am working full time in the pri
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by Jason
Employees Worked With
Mike - dishonest, Larry - dishonest, Dontae - honest
Dealership Inventory (404 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
