Koons Kia of Owings Mills

Koons Kia of Owings Mills
9610 Reisterstown Rd
Owings Mills, Maryland 21117

Sales: (877) 208-2812
Service: (877) 861-6059
Parts: (410) 363-9350

Manufacturer: Kia


Most Reviewed Employees
Jonathan Douglas Jonathan Douglas
Sales Representative
Paula Kreczmer Paula Kreczmer
Sales Representative
Michael Mabry Michael Mabry
Finance & Insurance Director
Tiffany Roberts Tiffany Roberts
Internet Sales Manager
Thomas Little Thomas Little
Sales Representative
Douglas Lamkin Douglas Lamkin
General Sales Manager
Mike Berk Mike Berk
Sales Representative
Patrick Leyden Patrick Leyden
New Car Sales Representative
Mike Nabutosky Mike Nabutosky
Sales Representative
Lee Ferguson Lee Ferguson
Assistant Service Manager
Need a New Car?

Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
69 Reviews
Koons Kia of Owings Mills

Overall Score: 5 Star Rating4.8



About Koons Kia of Owings Mills
Certified: Koons Kia of Owings Mills
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Koons Kia of Owings Mills has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Koons Kia of Owings Mills
Krystal Koons is the official spokesperson of Jim Koons Automotive Companies.


spoolin6
5/9/2012 5:14:01 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chad Mooney

My Review of Koons Kia of Owings Mills:
We chose to purchase a car out of New York State due to lack of available cars with colors and options we were looking for. Local dealers were selling cars very near sticker price with only factory rebates as discounts.
I found a black 2012 Optima SX with premium technology and touring packages available from Koons in Owings Mills. The purchase was EASY, with dealer putting together all info and required paperwork to properly tag vehicle for ride home.
Met with people from dealer who got us a great 5 year finance package and were on the road within about 2 hours of our arrival.
I would highly recommend this dealer as the sales manager, salesman and finance people are fabulous! If you are planning to buy a car from ANY dealer take a moment to look at their inventory and take the stress out of the buying process with Koons!
When we buy our next car, we will be sure to stop there first!

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rashgood
5/9/2012 1:40:35 AM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Berk, Michael Mabry

My Review of Koons Kia of Owings Mills:
I wont to thank the both of them for there help, and the time they put in with me to find me a car. I'am really enjoying my car and again I just wont to thank u both for everything. Sherry Randle

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itfarrell
4/28/2012 7:26:17 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jonathan Douglas, Tiffany Roberts

My Review of Koons Kia of Owings Mills:
I went into this dealership with a long list of things that i wanted and terrible credit. Other dealerships had put me off and left me wondering if they would call. Tiffany and Johnathon were very attentive and excited to try and get me the car I wanted, even with my credit history. Tiffany always got back to me quickly and happily. Johnathon was knowledgable, funny, informative,and engaging. He is a true customer service specialist. I would highly reccomend this dealership and more specifically Johnathon and Tiffany to anyone interested in a honest and enjoyable sales experience.

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hnjames
4/22/2012 2:58:19 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Little

My Review of Koons Kia of Owings Mills:
My experience at this dealership was especially pleasant. They were courteous and eager to serve me. Thomas Little is a wonderful sales consultant to work with. His attended to me even though it was late in the evening and I had no prior appointment. I would highly recommend this dealership.

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Jimmysoto89
4/17/2012 10:04:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jonathan Douglas, Tiffany Roberts

My Review of Koons Kia of Owings Mills:
This dealership earned my business because of there friendly attitude I've been shopping around for my kia optima and had visit another kia dealer before this one and the service i received from the other dealer was horrible i felt brush off but with koons kia i felt the difference in every person i talk to. the dealer really work with me in helping me get a car and my sells person Jonathan really new is car and was to answer every question i had without fail.

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rtorbert
4/5/2012 8:11:07 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jonathan Douglas, Douglas Lamkin

My Review of Koons Kia of Owings Mills:
Excellent experience overall; Jonathan was very helpful and knowledgeable about his product. The team was not pushy, which is what steers me away from other dealerships.

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seascape13
4/2/2012 7:07:49 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Paula Kreczmer

My Review of Koons Kia of Owings Mills:
I surfed online for cars first. I contacted three of them. Two responded right away. I visited both and Koons had the better deal of the two. My sales rep was easy to work with and personable. I never felt pushed to buy. The only negative was that the finance girl got a little huffy when I kept blowing off their service contract offers. She also didn't call back with an answer to a question I had. Bottom line, it was an overall good experience. I don't have to deal with the finance girl and will direct all my questions to my sales rep., Paula, should I have any in the future.

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kitchens
3/22/2012 9:26:36 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paula Kreczmer

My Review of Koons Kia of Owings Mills:
Paula was extremely attentive, professional, and knowledgable in helping me purchase a 2012 Kia Sorrento. I first made contact online and she was very responive with our email discussion. When I came into the showroom she gave me the time I needed to learn about the vehicle. At delivery, she thoroughly explained and demonstrated the features of the auto. I would certainly recommend her and Koon's to my friends.

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ctanderson
3/9/2012 12:42:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jonathan Douglas

My Review of Koons Kia of Owings Mills:
I had a great experience with Jonathan. He was helpful, knowledgeable, and enjoyable to deal with. I would refer friends and family to seek out Jonathan's services in the future. Rachel was also very helpful and knowledgeable regarding the financing and final documentation. I am thrilled to by driving my new Kia Optima Hybrid from Koons!

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wojo4x4
3/6/2012 5:50:07 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jonathan Douglas, Mike (GM) and Mike (Finance)

My Review of Koons Kia of Owings Mills:
I have a three time buyer of a Koons car. I looked at other dealerships but I always come back to Koons. They gave me a very far price for my trade in, more then any other dealership offered me. The customer service was off the charts. Jonathan was extremely helpful and would answer my questions before I could ask them. I traveled over 1 1/2 hours to get to this dealership and it was worth the drive.

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Response from: nick.pogar
Added: 3/7/2012 10:48:47 AM
Thank you for taking the time to submit a review for our Owings Mills Kia location. We appreciate our valued customers giving us honest feedback, which we utilize to continue to improve customer satisfaction. If you wouldn't mind taking the time, we'd appreciate any additional reviews on either Google Places or Yelp. I've attached links below for your convenience.

If you need anything additional, please don’t hesitate to contact us at ownerscircle@koons.com.

We appreciate your business!

David Telfer
Director, Digital & Social Media
Koons Automotive Companies

Google: http://bit.ly/y9xb4V
Yelp: http://www.yelp.com/biz/koons-kia-of-baltimore-owings-mills

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