Mike Cook greeted me when I came onto the lot. He was so calm, confident, and funny, and that set me at ease right away. I generally walk away from pushy sales people. He did not treat me as though I could not afford the Lincoln I looked at, which I appreciated. I am a sneakers and jeans girl, not a flashy dresser, and I sometimes get disregarded when approaching large purchases. Maybe my age is finally helping. I told him what I thought I was interested in, and he 'built' the car on paper so I could take that home and show my husband. I think it was the next day we came to Korum, sat down with Mike and bought my new ruby red Escape Titanium. Now, my husband is not your average shopper. He will haggle and deal until he's sure he's done the best he can, and you are thoroughly irritated . It's almost embarrassing. I did feel sorry for Mike, but he seemed to be holding up okay. He didn't throw hubby out the door, he smiled and gave him a coffee. Mike also went out of his way to get exactly the car I wanted, with all the features I wanted. It was not on the lot, but he took care of everything. Aaron in finance was great too, down to earth, nice guy. I will happily return to buy another car. I really liked Mike, and in the future will try to keep his time with my husband short.
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