LaFontaine Cadillac Buick GMC

I inquired online about a truck they "had on site" Spoke with salesman a few times about coming out there to check it out. Once I arrived, truck had a recall and could not even look at the vehicle. No Spoke with salesman a few times about coming out there to check it out. Once I arrived, truck had a recall and could not even look at the vehicle. No eta for fixing. Then tried to show me other options much higher. Don't fall for the tricks. More

Kelli Morland is a true professional! She went above and beyond to put us in a new Buick! She was patient and concise and explained the entire process, Thank You to Viktor, KC, Matt and t She went above and beyond to put us in a new Buick! She was patient and concise and explained the entire process, Thank You to Viktor, KC, Matt and the staff for your help. More

Excellent service from John Edwards. We were well informed throughout the whole process. The xt6 was just what we wanted!! We were well informed throughout the whole process. The xt6 was just what we wanted!! More

LaFontaine Cadillac is everything you want in a dealership… quick, efficient and friendly service. The dealership is very impressive. dealership… quick, efficient and friendly service. The dealership is very impressive. More

John went above and beyond Great Job awesome dealership! !! Also outstanding Service Department and Cafe. !! Also outstanding Service Department and Cafe. More

Drove 1 hour and 25 minutes to buy an Escalade and the process was easy and smooth sailing. First off, everyone was very nice and professional from the moment we walked in. The gentleman, Viktor, submitte process was easy and smooth sailing. First off, everyone was very nice and professional from the moment we walked in. The gentleman, Viktor, submitted my order and he was great- super friendly, very professional, and very knowledgeable. He answered all of our questions and was very patient with us. I would 100% recommend this dealership- thank you for all your help, Viktor! More

We had a great experience buying our XT5 from LaFontaine Cadillac. They went over and above to provide exceptional service to us. The process was fast and the entire staff was professional. We will definite Cadillac. They went over and above to provide exceptional service to us. The process was fast and the entire staff was professional. We will definitely buy from them again. More

I don't normally write reviews but felt necessary following what was the BEST automotive leasing experience I have ever had. From my first outreach regarding a vehicle I saw on their website, to sche following what was the BEST automotive leasing experience I have ever had. From my first outreach regarding a vehicle I saw on their website, to scheduling a test drive ... which I should mention was delivered to my house, to finalizing paperwork, every step of the way exceeded my expectations. I will make sure to let all of my friends and family know about my awesome experience with LaFontaine. More

Would not recommend. My wife contacted LaFaintaine Cadillac and was interested in trading in her 2019 Terrain for a new XT4. She was going to have to roll over a little My wife contacted LaFaintaine Cadillac and was interested in trading in her 2019 Terrain for a new XT4. She was going to have to roll over a little on the Cadillac and wanted to see if they would make us a deal. We are 1.5hrs from the dealership, but they had the XT4 she wanted. Filled out the paperwork, credit app and what she was looking to do on the website. She received a call from John Whiteford asking her to come in. Also, she was told that the cars that show available on the site, are not actually available. She explained we were far away and wanted to get most of the paperwork done before we went there. We got the "need to talk with my manager" speech but said they would work on it. A little while later, John called back and said we have a 7:30pm appointment. We said great, give us some numbers and we will see if they work for us. Got the run-around again. John told us he and his manager would call us back in 10min. Didn't hear from them again until the next morning. John calls me and let's me know they have the car ready, gives me a payment and asks for some more info to finish the paperwork. I asked him if they want to look at the Terrain before we finish the deal, the quote she received from LaFaintaine on the Terrain was just based on the info she put into the site. They normally want to confirm the condition etc. He said he wasn't aware she was trading in the Terrain. She told him that was the plan, I told him that was the plan and the online application was filled out with the trade-in. He didn't listen to anything either of us told him, he just kept pushing to get us in to sign the paperwork. We told him we were not happy and would look elsewhere. She received another text from him, basically yelling at her in all caps that the messages sent to her were automated and he didn't send them. There were multiple misspellings, not something you would see in an automated message. No one from the dealership seemed to care about us buying a car, we will not be going back. More

Outstanding customer service! Our salesperson John was great, we were treated amazing and ended up finding the perfect XT5. Best dealership out there! Our salesperson John was great, we were treated amazing and ended up finding the perfect XT5. Best dealership out there! More