LaFontaine Cadillac Buick GMC
Highland, MI
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Without a doubt never have we been treated so well and extended such service when leasing a vehicle as provided by Paul Jordan and De'Anna Bloom. The crowning glory was delivering the car from Michigan t extended such service when leasing a vehicle as provided by Paul Jordan and De'Anna Bloom. The crowning glory was delivering the car from Michigan to Florida right to our driveway at no additional cost to us! This dealership goes beyond when it comes to customer service! They exceeded our expectations beyond all measure!!!!! By any stretch of the imagination, this dealership exceeds exceptional!!! More
I would recommend this dealership because of all the car leasing/buying experiences I've had in many decades I have never been treated with so much care. Mary Ann Audette listened closely, returned calls i leasing/buying experiences I've had in many decades I have never been treated with so much care. Mary Ann Audette listened closely, returned calls immediately, and was present and prepared for our appointments. Michael Walls was clear, concise, and asked questions to be sure I understood the contracts. I left the dealership knowing when this lease expires I would return and hopefully Mary Ann and Michael would be there to help me once again. More
This is our 4th leased vehicle through LaFontaine Automotive Group, more importantly, with our salesperson, De'Anna Parks-Bloom. She is professional, efficient, knowledgeable, and extremely helpful. Automotive Group, more importantly, with our salesperson, De'Anna Parks-Bloom. She is professional, efficient, knowledgeable, and extremely helpful. We have highly recommended De'Anna to many people and everyone feels the same way as we do - she goes ABOVE & BEYOND to help out her customers! She has us for life (as long as we can drive anyways!) More
This is the fourth vehicle we have purchased/leased with Jeff - always a great experience! Friendly, thorough, and responsive. We also enjoy working with Paul Jordan on the financing process - Paul is ver Jeff - always a great experience! Friendly, thorough, and responsive. We also enjoy working with Paul Jordan on the financing process - Paul is very engaging and makes everything go smoothly. More
This dealership takes the time to get to know you and your needs when selling you a vehicle; Bob Anderson was that person. Bob also introduced me to the Service Manger, Scott Hall, so I would have someo your needs when selling you a vehicle; Bob Anderson was that person. Bob also introduced me to the Service Manger, Scott Hall, so I would have someone to contact should a problem arise. Also, the Finance Manager, Paul Jordan, was very helpful and kind explaining all the paperwork that was needed to be signed. More
I made an initial e-mail inquiry and got the facts about 3 possibility of 3 different cars. This was arranged when I made an appointment. I made my decision and we worked out a deal with no surprises. When 3 possibility of 3 different cars. This was arranged when I made an appointment. I made my decision and we worked out a deal with no surprises. When I closed on the deal, the paperwork went smoothly and quickly with no surprises. I was very happy with the dealership and the sales person, Garnell Woolridge. More
I have been to many dealerships in the past and i have never had the wonderful experience that i had at LaFontaine. The service was very good, they were very professional, and were able to answer all my never had the wonderful experience that i had at LaFontaine. The service was very good, they were very professional, and were able to answer all my questions. As the deal was being completed i was treated to a free lunch in their in-house cafe. It is a 20 mile drive from my house to this dealer, but i found it was more then worth the drive, i would reccomend them to anyone who is looking to buy a car, ask for Noah Spurlock! Thank you LaFontaine!! More
fabulous "Green" building. entire dealership was clean beyond clean. the cafe was a nice experiemce while waiting for paperwork. everyone at LaFontaine was friendly & helped in whatever we neede was clean beyond clean. the cafe was a nice experiemce while waiting for paperwork. everyone at LaFontaine was friendly & helped in whatever we needed. awesome salesman Mr. Grimaldi was the utmost professional with me and I would highly recommend him & dealership to friends and family. More
We were recommmended to this dealership thru friends and then my daughter purchased a vehicle and I have always preferred GM. This dealership presents a good front and display and greeted by personnel that then my daughter purchased a vehicle and I have always preferred GM. This dealership presents a good front and display and greeted by personnel that what to take care of your asap. Even with a wait, things you can do or look at make waiting time very interesting. Great idea for a lunch area as you wait or just want to relax. Thanks for the experience. More