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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.3
5,924 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,924 reviews

March 11, 2017

Raquel R I had the best experience at Shuman motors! Jake was awesome and made the experience that much better. The process was very fast as well. I highly rec More

by Raquel R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Williamson
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

That's wonderful to hear, Raquel! Thanks for sharing about your awesome experience working with Jake and for your high recommendation of our dealership. We really appreciate your business and hope you'll be back to work with us again!

March 10, 2017

Mike Liess-service advisor compliments. Mike Liess, Service Advisor at Shumann Chysler handled the recall on my Crossfire drivers airbag and did an excellent job. He also walked me thru the More

by Lexus8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liess
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're glad you had a great experience with Mike and our team! We'll always do our best to provide as much information to you as needed and make sure everything is taken care of promptly for you during your visit. Please let us know if you need anything else. Thank you!

March 10, 2017

Great Dealer Experience Fantastic experience from initial quote, to finance, through keys in hand. Justin was cordial, had a great sense of humor, and even walked my one year More

by Sensistarz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Davis
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We were more than happy to help! Customer service is a top priority for our team and it's so good to hear you really enjoyed working with Justin to find that new ride your family had been looking for. Thank you!

March 10, 2017

Shuman Dealership: Customer First Shuman dealership is very customer oriented. The slogan "customer first" is a realty at Shuman's. My salesperson Tara Mattson was highly professional More

by AZ_123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Mattson
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your kind words! Our team is always working hard for you to make sure you have the best possible car-buying experience at our dealership. If there is ever anything you have questions about with your new ride, please don't hesitate to stop back in and we'll be here to help. Thanks again!

March 09, 2017

Service Department Can't Thank Mike Weinstein enough and the entire service team at Shiman's of Walled Lake. Friendly and professional service everytime and they go tha More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein
Mar 10, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

It's always a pleasure, Tony, and we're pleased to hear that Mike was able to get everything taken care of for you on your car. Thank you for the great review!

March 08, 2017

Happy purchaser Vince was very helpful, he always responded quickly with answers to our questions and got us the best deal possible. Happy with the service here and o More

by CarGlide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're glad we could help! Customer service is very important to our team and we'll always do our best to make sure you have everything you need when you come in to work with us. Thank you!

March 08, 2017

Bought a new Charger for my son We had an excellent buying experience. Jeremy Cheaney was our sales person and did a great job taking care of us all and respecting my son and his opi More

by Jeffrey A Holscher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for sharing your experience, Jeffrey! It was our pleasure to work with you and your son to find that new ride that's perfect for him. If either of you have any questions about the new Charger, please don't hesitate to stop back in and we'll be here to help. Thanks again!

March 07, 2017

Greg Jacobs was a pleasure to work with! I was interested in leasing a new truck and really liked the new Ram. After telling a friend, I was referred to Greg Jacobs and quickly found out why! More

by Brandon D Dicicco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jacobs, Chris Brough
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Brandon, thank you for such wonderful feedback about your recent leasing experience! Greg and Chris were both glad to assist you and make sure you were completely satisfied with your experience. We appreciate you choosing to do business with us and are happy to hear you will be recommending us to others. Thank you and enjoy your new truck!

March 07, 2017

5th vehicle from Shuman and experience is better each time. This is our fifth vehicle purchased from Shuman and we will continue to return as happy customers. Each time has been a great experience dealing with More

by Jgc#6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cheaney
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We have sincerely appreciated your continued business and loyalty to our dealership! It's always a pleasure working with you and we're happy to do everything we can to ensure your complete satisfaction. Thank you for the excellent feedback and enjoy your new vehicle!

March 07, 2017

Excellent customer service! Used this dealership Service Department for 4 of our cars and have done for a long time. Always able to fit us in at short notice. More

by Lucy777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liess
Mar 13, 2017 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks so much for the positive feedback and for continuing to work with us! Your satisfaction means a lot to us and we're always glad to assist you with any of your automotive needs. We look forward to your next visit!

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