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Lalonde Chrysler Dodge Jeep Ram - Service Center
Imlay City, MI
97 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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97 Reviews of Lalonde Chrysler Dodge Jeep Ram - Service Center
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February 12, 2024
I took my 2006 dodge magnum to get serviced the car would not go over 20 mph we had goten a new car so this one sat for a week untill the new plates came in for this dodge magnum. They still have the car we not go over 20 mph we had goten a new car so this one sat for a week untill the new plates came in for this dodge magnum. They still have the car we took it in january 2nd and we still dont have it back so i call and see if marc has worked on it he dose not answer i call a 2nd time same thing dose not answer i call a third i and say call back this is the 3rd time i have call and no answer i have had this car since 2007 each time i go to this dealer i have problems this dealer has had 3 owner crandall milness and now lalonde nothing but bad service go to jim rehils friendly in lapeer better service. More
by anomus
Employees Worked With
Helpful November 20, 2023
Vehicle taken in for a recall repair. Repair was a software update. Software update was not successful. Vehicle did not drive off lot and notified service staff immediately of the jolting Repair was a software update. Software update was not successful. Vehicle did not drive off lot and notified service staff immediately of the jolting, loss of power, PTU issue, only to be told to "give it a couple of key cycles." This vehicle was later determined by another dealership to be "unsafe to drive." The other dealership provided a loaner vehicle and repaired vehicle with great customer service. I will never go back to LaLonde for service nor recommend any family for this location. More
by Anonymous
Employees Worked With
January 24, 2023
The dealership went above and beyond the service. They were speedy and courteous. The provided a shuttle and repaired a recall on my car They were speedy and courteous. The provided a shuttle and repaired a recall on my car More
by Ellykay.s26
Employees Worked With
Other Employees :
Austin Hallmark, Ryan Wright, Jeff Freeman, Garrett LaLonde
January 22, 2023
The service department staff is very helpful. They always give 110 %! Marc always take care of us & works with the technicians to give us superior service. They always give 110 %! Marc always take care of us & works with the technicians to give us superior service. More
by Tjrandk
Employees Worked With
January 14, 2023
What an amazing experience! Thank you for being respectful with an amazing personality! Service was fast, easy and top notch! Thank you for being respectful with an amazing personality! Service was fast, easy and top notch! More
by Kirnberger
Employees Worked With
December 27, 2022
Everyone at the dealership was friendly, helpful, and knowledgeable. They did their job and did it well and didn't pressure anyone into doing anything that was not needed. knowledgeable. They did their job and did it well and didn't pressure anyone into doing anything that was not needed. More
by Patwarf
December 20, 2022
Good experience for all my parts and car purchases. The service department is also super helpful and quick. Thank you guys The service department is also super helpful and quick. Thank you guys More
by Sam
