Lalonde Chrysler Dodge Jeep Ram - Service Center
Imlay City, MI
96 Reviews of Lalonde Chrysler Dodge Jeep Ram - Service Center
Vehicle taken in for a recall repair. Repair was a software update. Software update was not successful. Vehicle did not drive off lot and notified service staff immediately of the jolting Repair was a software update. Software update was not successful. Vehicle did not drive off lot and notified service staff immediately of the jolting, loss of power, PTU issue, only to be told to "give it a couple of key cycles." This vehicle was later determined by another dealership to be "unsafe to drive." The other dealership provided a loaner vehicle and repaired vehicle with great customer service. I will never go back to LaLonde for service nor recommend any family for this location. More
The dealership went above and beyond the service. They were speedy and courteous. The provided a shuttle and repaired a recall on my car They were speedy and courteous. The provided a shuttle and repaired a recall on my car More
The service department staff is very helpful. They always give 110 %! Marc always take care of us & works with the technicians to give us superior service. They always give 110 %! Marc always take care of us & works with the technicians to give us superior service. More
The customer service agents communicated very well, and the work was done in a timely manner. the work was done in a timely manner. More
What an amazing experience! Thank you for being respectful with an amazing personality! Service was fast, easy and top notch! Thank you for being respectful with an amazing personality! Service was fast, easy and top notch! More
Everyone at the dealership was friendly, helpful, and knowledgeable. They did their job and did it well and didn't pressure anyone into doing anything that was not needed. knowledgeable. They did their job and did it well and didn't pressure anyone into doing anything that was not needed. More
Good experience for all my parts and car purchases. The service department is also super helpful and quick. Thank you guys The service department is also super helpful and quick. Thank you guys More
The BEST at customer service and sales. Top notch staff and sales reps. I would recommend them to anyone looking for a new vehicle. Top notch staff and sales reps. I would recommend them to anyone looking for a new vehicle. More