Laguna Niguel Hyundai
Laguna Niguel, CA
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Mike Approach me as soon as I get to the dealership. He was kind patient I was willing to fill my needs. I was really happy to have a business with him. He was kind patient I was willing to fill my needs. I was really happy to have a business with him. More
Mike Nam is patient, kind, thorough and goes above and beyond with customer service! I was simply buying out my lease, but he treated me as though I was purchasing the most expensive car on the lot; with beyond with customer service! I was simply buying out my lease, but he treated me as though I was purchasing the most expensive car on the lot; with respect. More
Very good service. Had a disappointing visit at Laguna Hills Hyundai...really a joke. Visit to your agency a better experience. Daniel Martinez was my service advisor. Had a disappointing visit at Laguna Hills Hyundai...really a joke. Visit to your agency a better experience. Daniel Martinez was my service advisor. His team found a crack in my turbo, ordered a new one and said they would call me when it arrives, no charge, and washed my car. The only downside was that I wasnt offered a loaner. However, I found your lounge which was pleasant and had free bottled water. Overall, not a bad experience! More
First service on our Kona EV. It was easy to book online, same day, and service advisor Delano got it turned around promptly. Excellent experience all around! It was easy to book online, same day, and service advisor Delano got it turned around promptly. Excellent experience all around! More
Tim Bright was very personable! He explained what services were needed and what to expect for my next service. He made my day! He offered to walk me to the waiting room and asked ab He explained what services were needed and what to expect for my next service. He made my day! He offered to walk me to the waiting room and asked about my day. More
It was a quick and painless processes purchasing a 2022 Elantra SEL at this dealer. I have purchased vehicles from different brands and dealers (Mercedes, Toyota, Honda, Nissan, GM, Chrysler, ..etc..) thr Elantra SEL at this dealer. I have purchased vehicles from different brands and dealers (Mercedes, Toyota, Honda, Nissan, GM, Chrysler, ..etc..) thru both in-person and on-line, and this was the best experience I have so far. Hamid Rah was very nice, friendly, polite, and helpful. Mr. Phu Ho was also so nice, friendly, polite and extremely helpful, but at the same time he was honest and straight to the point. Before visited this dealer, I have done lots of researches on-line and decided come to this dealer to reverse one of the vehicles those are in-transit (estimate to be arrived in the next couple of months); However due to the wonderful helps from Mr. Phu Ho and his team, and also because he made an offer I can't resist, I ended up buying this car from the lot. Again, thank you Mr. Phu Ho and Hamid. More
Everyone is so nice and friendly. Humid Rahmatollahi took great care of me and I couldn’t be happier in my new 2022 Electric Kona. Thanks much Hundai of Laguna Niguel! Mimi Humid Rahmatollahi took great care of me and I couldn’t be happier in my new 2022 Electric Kona. Thanks much Hundai of Laguna Niguel! Mimi More
Very unprofessional. I was communicating about buying a car and was very clear i will buy it if they can sell it for msrp. Initially was told about dealer accessories and I was communicating about buying a car and was very clear i will buy it if they can sell it for msrp. Initially was told about dealer accessories and i told them i don't want it. I get an email from them(Ezmeralda) stating that the management has notified that they are selling at msrp and accessories are added once the car arrives and can be avoided if i come in and prepurchase the vehicle. I called(Mike Nam) them to confirm it and he said yes. I go there and they said straight no. Why would you do that to your customers? Why say or promise something if you cannot honor it? They did not even had a courtesy to apologize for the miscommunication if that was the case. Please avoid them if possible. More