Laguna Niguel Hyundai
Laguna Niguel, CA
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BEWARE OF DEALERSHIP SCAM: I went there to get Ioniq 5. They asked me to put downpayment of car ($1000) to reserve one and I had to sign a paper to state it is non refundable. I found out their price is m They asked me to put downpayment of car ($1000) to reserve one and I had to sign a paper to state it is non refundable. I found out their price is much higher than other dealerships ($5000 marked up price compared to $2000 other places) and also didn’t consider to trade-in my current car over to new car purchase. and they don’t want to match the price either. When I discussed my concerns, they did not agree to match price and refused to return back my money! Saying they have a paper from me and I have no option left. They just scam you and lock you in and then bring up any price they want. In other words, they stole my money! More
My husband and I love this dealership. We have purchased multiple cars from this dealership with the past owners and now current. They are very professional, don't pressure you, and give you a fair deal and multiple cars from this dealership with the past owners and now current. They are very professional, don't pressure you, and give you a fair deal and great customer service. Matthew assisted us in finding the best car for us and David in finance was very helpful. I also had service done on the vehicle yesterday and they were very helpful and speedy. We will purchase from them again. More
This was one of the easiest car buying experience I’ve ever had. Thanks to Mike Nam and the rest of the team, we were able to get our new car! ever had. Thanks to Mike Nam and the rest of the team, we were able to get our new car! More
The technician was patient and helpful even though he was very busy keeping the vehicles moving through the service process. I felt like they were doing a great job very busy keeping the vehicles moving through the service process. I felt like they were doing a great job More
Mike is a helpful salesman who helped me find the car that I wanted. The whole team is professional and knowledgeable. They are a group of happy people. that I wanted. The whole team is professional and knowledgeable. They are a group of happy people. More
Jose Valles has been helping me for as long as I can remember! He has always been incredibly helpful and always makes sure that I am given a fair deal. My car went through the process of the lemon law remember! He has always been incredibly helpful and always makes sure that I am given a fair deal. My car went through the process of the lemon law, and he took care of making sure I got the help and service I needed to keep the car in spite of that. He has always gone above and beyond in making sure I got a fair deal. More
Alex Flores, in the service department, was a total pleasure to work with. His professionalism and politeness far exceeded my expectations and made a great first impression at the dealership service de pleasure to work with. His professionalism and politeness far exceeded my expectations and made a great first impression at the dealership service department. More