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Lake Norman Chrysler Jeep Dodge Ram - Service Center

3.6

136 Lifetime Service Reviews

20700 Torrence Chapel Rd, Cornelius, North Carolina 28031
Call Service Center (704) 896-3800

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Ed Lucas, Carolina Custom Shop Manager, Lake Norman Chrysler Jeep Dodge Ram

Ed Lucas

Carolina Custom Shop Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Terry Naranch, Service Advisor, Lake Norman Chrysler Jeep Dodge Ram

Terry Naranch

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Robin Robinette, Service Director, Lake Norman Chrysler Jeep Dodge Ram

Robin Robinette

Service Director
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Donna Mauney, Service Cashier, Lake Norman Chrysler Jeep Dodge Ram

Donna Mauney

Service Cashier
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

April 24, 2017

"Terrible service department"

- Clyde

Never buy from here. Our service experience is terrible. She was sending us home with a tire she said she wouldn't drive on we were supposed to have lifetime tires and she couldn't find out an answer

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Employees Worked With

Amber Johnson

December 31, 2016

"Service experience"

- Bill Long

I have a 2013 Ram 1500 i purchased new from Lake Norman Dodge and after 49,300 miles, on my way to get groceries the ''check engine'' popped on and i noticed the transmission wasn't acting right, like it was stuck in 3rd or 4th gear (automatic) , i experienced very little take off power and when at highway speed the rpm's were to high for the speed. Anyway, i call the dealership, made an appointment and arranged for a loaner as we assumed it was going to require serious work possibly ordering and waiting for new parts to arrive. I arrived at the service lane at 8am as directed and was greeted by service adviser Chuck Conner who was very professional and polite and even advised i was due a ecu update and that would be done at no charge. In no time i was provided with a 2014 Durango courtesy car to drive while my truck was in for the transmission work. I went home suspecting the worse, huge problem, wait for parts...etc. Around 3pm Chuck called with great news, my truck was ready for pick up, and that the electronic valve body had been replaced and truck was fine, all under warranty. I was super happy and i wanted you to know, i appreciate everything you did to help me with my truck. I just want to say a big thank you to Chuck and let you know you should be proud to have employees like him, he went out of his way to make my visit a happy one. Thanks again, Bill Long Sherrills Ford, NC

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Employees Worked With

Chuck Conner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

December 30, 2016

"Fastest car buying yet"

- Hunter510

Enjoyed the atmosphere and the friendly help when buying car. Sales service was great and the process was so easy. I would recommend this dealership to anyone looking for a car. If we ever buy another car we will be back

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Employees Worked With

Maggie Carrigan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Special Offers

10% Off Any Service

Save 10% Off up to $100 on Any Service!

Service Center Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Express Service
  • Car Wash With Every Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Authorized Parts Store
  • Pet Friendly
  • Free Loaner Cars