Lakeland DriveTime

From the initial phone call they treated me with respect and I felt valued. Tanesha worked with me for 2 hours to find the right fit for my budget . I drove out of there with a new vehicle. Recommend to eve and I felt valued. Tanesha worked with me for 2 hours to find the right fit for my budget . I drove out of there with a new vehicle. Recommend to everyone . More

I purchased the vehicle for $29000 with $5000 down. When I went to pick the vehicle up a large amount of smoke came from the exhaust when I started it and every time I started it there after. I called When I went to pick the vehicle up a large amount of smoke came from the exhaust when I started it and every time I started it there after. I called the next day to let them know. They insisted it was because it was cold outside and perhaps the vehicle had just been sitting. 2 weeks later as me and my kids are driving to a festival the check engine light and low oil pressure light comes on. I immediately pull over to google what that means and how serious it was. Google said it was one of the worst things that can happen to that vehicle so I called DriveTime right away. The gave me a shop to take it to. We went to firestone as told and firestone said the vehicle had less than 1/3 of a quart of oil and it appeared as tho the vehicle had never had an oil change and recommended the entire engine be flushed. The cost of the oil change was $106 and they did not do engine flushes at their facility and recommend I find someone that does. I then called drivetime to tell them what the report said. They said they would not reimburse me for the oil and that I would have to pay that myself. The following day I have to take my kids home to their mother which is a 90 min drive each direction. While on I4 the same things happens, however this time we are on a busy highway and I am not about to risk the safety of my kids lives and be on the side of I4 with cars doing 80+ MPH so I drove to the nearest exit and parked the vehicle at 7-11 and Hilton Hotel. My ex had to drive to come get the kids and I had to take an uber home, $58 dollars later I make it home. The following day I let DriveTime know what had happened and they said its under SilverRock warranty to call them to handle it. SilverRock said to tow it to the nearest facility and that once again I needed to pay for that. $177 to tow the vehicle in which they said they will reimburse $75 of that cost. I then had to fex ex the keys to the shop which was another $38. Upon calling Drive Time they said they will not reimburse me. I told them if they would just pay for the towing for the last tow to Nissan I would not file complaints or hire an attorney. They couldn't even bother to pay that, they would rather pay my attorney fees and have me let the world know what kind of scam they are. The staff are actually great, they have nothing to do with the corruption that is DRIVETIME, DRIVE TIME, DRIVETIME OF LAKELAND, LAKELAND DRIVETIME More

DriveTime Used Cars ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ View all DriveTime Used Cars 4.8 (920) Cars ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ View all DriveTime Used Cars 4.8 (920) Used car dealer in Polk County, FloridaOpen OVERVIEW UPDATES REVIEWS PHOTOS ABOUT Reviews from the web Autotrader 4.8/5 919 reviews Kelley Blue Book 4.8/5 919 reviews Facebook 4.3/5 54 votes Google review summary 5 4 3 2 1 4.8 (920) Reviews Allprofessional 44 patient 36 questions 34 credit 21 +6 Sort by Most relevant Newest Highest Lowest D S Kivoi Local Guide·113 reviews·468 photos just now NEW I see all these great reviews, not our experience. The car is a lemon. Very poor work but just good enough to get off the parking lot to drive a few weeks before the brakes failed, battery failed, axle issues, one thing after another in a … More cee six 1 review 3 months ago This is an Incredible dealership, absolutely no pressure sales here. A refreshing experience. The crew working here genuinely want to help you find a car you like and is also in your price range! Very caring people. Miss Tameka and Mr. Matt work with something close to magic in making it happen! Highly recommend them. Taylor Aguilera 8 reviews·3 photos 2 weeks ago NEW I was SO PLEASED with my Drive Time experience. Everything was straight forward, no hidden fees or games. Other dealerships left me frustrated and feeling deceived. What was represented to me by Shandell, the sales rep, is what I walked out … More Teaqulia Hammonds 2 reviews·1 photo 4 months ago My experience at this Drive time location was wonderful. The sales associate Mr Shawn had great energy and his knowledge of the cars was impressive. I would definitely recommend him to everyone. I left the lot with everything I was looking for in a vehicle. He made sure I left with a smile. D S Kivoi Local Guide·113 reviews·468 photos just now NEW I see all these great reviews, not our experience. The car is a lemon. Very poor work but just good enough to get off the parking lot to drive a few weeks before the brakes failed, battery failed, axle issues, one thing after another in a matter of 45 days. Extra warranty was applied but there is still deductible cost for repairs. You need to 1. Not Trust them and 2. Take it to a mechanic within a week of purchase. We found how poorly a job they did by taking it to Chevrolet. Once you have a problem you will get a whole new experience with Drivetime and it won't be pleasant, they won't care or volunteer to do the right thing for you. Buyers Beware of DriveTime Lakeland. Wish I could list of the repairs done and still needing to be done and it's only be 6 months could have done better from a mom and pop store on Craigslist. BEWARE. GET A SECOND INSPECTION. I gave 2 star not one because it's running because of the repairs they have made and paid for thus far. More

The process was easy...Way too easy and let me tell you why. I had purchased a car through them and from no fault of my own I had lost my job and decided to let the car go back after 2 years of paying on i why. I had purchased a car through them and from no fault of my own I had lost my job and decided to let the car go back after 2 years of paying on it I still owed almost the same amount as when I got it. Bridgecrest is the one that financed it. They will sue you on the balance of the car that you owe. More

Bad business practices Bought a car show and half months ago transmission blew up and I didn’t take an extended warranty because I didn’t think I would need one on a car for Bought a car show and half months ago transmission blew up and I didn’t take an extended warranty because I didn’t think I would need one on a car for a 2014 apparently I did call drive time to see if they would help pay for any of the any of this I got turned down told now now I have no car no way to work thank you drive time you suck and by the way this is the third car that blew up on me that I got from them in less than four months More

Horrible Please guys if you can find a better place , please do so. These people r thieves stay away. . I was so over charged but I had no choice because of my Please guys if you can find a better place , please do so. These people r thieves stay away. . I was so over charged but I had no choice because of my situation. . I was charged 3 times the car price with a 5 year lease 😒 its a decision i regret all the time. They prey on people that r going through hardship and I am not speaking on this location. . I mean DRIVETIME!!!!!!! YOU WERE WARNED!!! More

Amazed and very satisfied!! Matt & Yamilet were great from start to finish .. they got me and my family into our dream car.. my wife was in a bad accident and left us in need of Matt & Yamilet were great from start to finish .. they got me and my family into our dream car.. my wife was in a bad accident and left us in need of a vehicle. Got not so good credit but the staff treated me and my wife like we had 800 beacon scores. Thanks and will keep doing business with them More

Recalls Never notified me about the outstanding recalls on the car. So much for the "Safety Inspection". 25% interest. Never showed the payoff schedule where Never notified me about the outstanding recalls on the car. So much for the "Safety Inspection". 25% interest. Never showed the payoff schedule where they pre-billed the interest. $32,000 for a $12,000 car, that's worth $11,000 less than the payoff amount. RIP OFF!!! More

good experience We went online got approved Thursday night, Friday night we walk in at our appointment time and was helped right away.We explained what we wanted and We went online got approved Thursday night, Friday night we walk in at our appointment time and was helped right away.We explained what we wanted and got it.I just thought the paperwork side of it was disorganized,but overall good experience, Thankyou to Daryl,Scott,I hope this will get back to y'all. More

Very happy! And pleased with purchase!! Thank you to your wonderful staff. You have totally made me very happy and excited about my purchase of a new car which i absolutely love it! Thanks t Thank you to your wonderful staff. You have totally made me very happy and excited about my purchase of a new car which i absolutely love it! Thanks to Dayne, Darryl and Amber you are awesome ! Great staff Thanks again?? More