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Lakeland Volkswagen

Lakeland, FL

4.4
3,227 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 3,227 reviews

October 09, 2020

Tire pressure indicator was on Right after I left the premises. Service performed: Oil change Tires rotation Don’t abuse your customers demanding the number of words they have to use! More

by mcorderostahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
October 07, 2020

My family and I have been buying and servicing our cars at Lakeland VW since they opened in 2012, and we have never been disappointed in a purchase or the work they've performed. This is an honest and fai More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jeff Perard
October 05, 2020

Drove from Orlando to see a Passat and liked their honesty no pressure sales reps. They were flexible and wanted us to get the best deal possible. Keep up the good work! More

by deecruz0814
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence "Trey" Chapman
October 05, 2020

Bradley did everything in his power to work with me and my grandparents in finding me a good vehicle that i could afford, especially being that I’m right out of college. Not only that, but he also went abo More

by maggiewilliams392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bradley Frazier
October 02, 2020

You could not ask for a better Service Dept. They do outstanding work and a friendly group of personnel. It is always quality work on your vehicle More

by PKLEBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff
October 01, 2020

Great experience! Michelle Bennett was super easy to work with and helpful! The process was quick and easy! The jeep was extremely clean and detailed and ready for use to drive off the lot! More

by Johnson.kayleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Miller
October 01, 2020

Very responsive to my needs. The repair work was done Very responsive to my needs. The repair work was done quickly and accurately. The beetle needed work other than what had disabled it. They identifie More

by Dburk1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
October 01, 2020

Very friendly! I did have to wait longer that i had planned but he was very professional and explained that there was a recall in my vehicle that also needed to be addressed More

by jessica.ortiz1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
September 30, 2020

Outstanding service. All of the service folks I met showed me confidence in what they do. Expectations were met. Lakeland VW will be will take care of our Atlas and Tiguan...... More

by sgt swede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
September 28, 2020

Staff was very courteous and welcoming. Service took longer than estimated so I wasn’t able to get car cleaned. Music in sales area was HORRIBLE rock music. I had to ask for it to be turned down or chan More

by jaynadwight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Jeff Perard
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