Larry Riddle

Extremely friendly, knowledgeable, and concerned for all my needs. Questions are answered immediately and service is done efficiently. my needs. Questions are answered immediately and service is done efficiently. More

by AUTUMN603 Verified Customer Verified Customer

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Easy to work with dealer. Everyone was super nice. Will definitely go back if I ever need another VW. Everyone was super nice. Will definitely go back if I ever need another VW. More

by dante348 Verified Customer Verified Customer

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Kathy was very attentive and provided me with all of the necessary information that I requested. necessary information that I requested. More

by gabescout1305 Verified Customer Verified Customer

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The price was good on the car. I called the dealership from four hours away and was able to basically buy the car over the phone. I do feel that I was at a disadvantage in terms of I called the dealership from four hours away and was able to basically buy the car over the phone. I do feel that I was at a disadvantage in terms of negotiating power in doing that and because I had purchased the car, they took advantage of my trade-in. The fees were a little high nothing was negotiable and I walked away with much higher out the door cost than I would’ve expected. They do not offer any return policy or delivery service so I had to drive four hours to drop off my trade-in to find out that it was worth them $2500 then Kelley Blue Book trade-in said it was worth. But all in all I got the car that I wanted and the sales person was extremely nice. More

by scottpoitevint Verified Customer Verified Customer

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I had a great experience buying my Taos at the VW dealership in Lakeland. I just stopped by and everyone was so friendly and welcoming. Best car buying experience I’ve had so far! dealership in Lakeland. I just stopped by and everyone was so friendly and welcoming. Best car buying experience I’ve had so far! More

by Tara Verified Customer Verified Customer

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General manager is TRASH and a LIAR. Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal w Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal with Volkswagen again More

by raven_west25 Verified Customer Verified Customer

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Hiram is one of the most knowledgeable salesmen we have dealt with. Larry was very helpful in dealing with financial options dealt with. Larry was very helpful in dealing with financial options More

by rrhelmore Verified Customer Verified Customer

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Everyone was helpful and friendly. I never felt pressured or forced during the whole process. Process was easy and didn't take the whole day. I never felt pressured or forced during the whole process. Process was easy and didn't take the whole day. More

by firefighter34346 Verified Customer Verified Customer

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They are professional, patient and friendly and knowledgeable. They call me to update timing and have me an accurate time for finishing the work knowledgeable. They call me to update timing and have me an accurate time for finishing the work More

by MCCLEARYFL Verified Customer Verified Customer

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Professional comfortable trusting Reliable knowledgeable. Have purchased vehicles at many other dealerships. Lakeland VW tops the list. Have purchased vehicles at many other dealerships. Lakeland VW tops the list. More

by sgt swede Verified Customer Verified Customer

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