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Lakeland Volkswagen
Lakeland, FL
2,532 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,532 reviews
May 17, 2024
The service department has been excellent both time I've been to the service, they fixed the problem I had it was regarding the sos module covered by warranty, I wish I had bought my car thru them, Great jo been to the service, they fixed the problem I had it was regarding the sos module covered by warranty, I wish I had bought my car thru them, Great job Lakeland Volkswagen! Thank you! More
by joseortiz31
Verified CustomerEmployees Worked With
Helpful May 17, 2024
I purchased a 2020 vehicle that turned out to be a lemon. I will say that I feel that the service department is doing their level best to take care of the situation. Sometimes these things happen. lemon. I will say that I feel that the service department is doing their level best to take care of the situation. Sometimes these things happen. More
by jeff4165
May 17, 2024
Perfect, thank you, always a pleasure. I would highly recommend this dealership and service department to my friends. I would highly recommend this dealership and service department to my friends. More
by jennifer.sullivan.hill
May 17, 2024
a big scam, they charged me almost $200 to inspect the car and told me that the transmission had to be changed and all of that is a lie car and told me that the transmission had to be changed and all of that is a lie More
by Os1989
May 16, 2024
Wright at least 15 words. Good service on time communication good location need nicer chairs in waiting area Good service on time communication good location need nicer chairs in waiting area More
by rlyman68
May 16, 2024
Professional and courteous. Technicians throughly inspect any mechanical issues that customer should be aware of. Technicians throughly inspect any mechanical issues that customer should be aware of. More
by kristiecarlini
May 16, 2024
Not happy with the price of the new battery. Did not want to provide the price of battery. Then I found out they were quoting $500 to change the battery. Did not want to provide the price of battery. Then I found out they were quoting $500 to change the battery. More
by ramos.juan
Employees Worked With
May 16, 2024
Love the attention to detail they gave us during the service appointment. Thank you Lakeland VW service appointment. Thank you Lakeland VW More
by Jason
May 15, 2024
The trip in went very well and they were able to help me with my car issues very efficiently. with my car issues very efficiently. More
by rinerforest
May 14, 2024
Everything was great! Fast and efficient Requiting a response means this is the LAST survey I take! I have no more to say! Fast and efficient Requiting a response means this is the LAST survey I take! I have no more to say! More
by off2wdw
Employees Worked With
