Lakeland Volkswagen - Service Center

The dealership staff was professional and curtious. They were honest about the time it would take and made sure I knew the progress of my vehicle. They were honest about the time it would take and made sure I knew the progress of my vehicle. More

Service was spectacular, great communication and inspection report. Very timely manner as well. Will definitely be back inspection report. Very timely manner as well. Will definitely be back More

Outrageous costs! ! 647 dollars for an oil change, tire rotation and battery. I also don’t think I even got the tire rotation I paid for. Also, that total was with a 10 ! 647 dollars for an oil change, tire rotation and battery. I also don’t think I even got the tire rotation I paid for. Also, that total was with a 10% off coupon! More

I love working with local dealerships that emphasize good service. VW Lakeland is efficient and caring! service. VW Lakeland is efficient and caring! More

Took me in without an appointment, and took care of what needed to be done. needed to be done. More

THE WOST! My car was bought with AC problems we addressed it to them they Mikey Mouse it for this past 2yrs. But not until now after the warranty it over they My car was bought with AC problems we addressed it to them they Mikey Mouse it for this past 2yrs. But not until now after the warranty it over they diagnosed the problem and want us to pay over $1000.00 to be fixed. That on top that I brought it for an oil change and they left the lids opened creating a complete drain on the engine. I AM VERY DISAPPOINTED AND DISSATISFIED WITH THIS TYPE OF SERVICE! More

I was able to get in last minute and they held my car and picked me up picked me up More

Service was quick and professional. The waiting room was clean. They offered a coffee station with plenty of sitting areas, even recliners, and a large TV. These things make it very enj The waiting room was clean. They offered a coffee station with plenty of sitting areas, even recliners, and a large TV. These things make it very enjoyable to wait for service to be completed. They did offer shutter service to the nearby areas but I live & work 1hr away so I decided to wait. They also have a monitor that shows the queue service line to see where your car is and how long the wait is. For food, they have 2 vending machines where you can purchase snacks. Very attentive personnel and will recommend to all. More

There are some Very rude people back there in the service department . I will never go back department . I will never go back More

She is very attentive, easy-going, and very easy to work with. Always my go-to person. with. Always my go-to person. More