Lakeside Automotive Group
Spring Lake, MI
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If I could rate this lower I would! The service department at Lakeside has been an absolute nightmare! Weeks after getting my car I had issues with it starting and since I bought the wa The service department at Lakeside has been an absolute nightmare! Weeks after getting my car I had issues with it starting and since I bought the warranty I called Lakeside to get it fixed. Only to be told it would be over a month before they would even look at it. Then 4 months after my daughter bought her car her from them her transmission blew. After towing it to the dealership she received a call the next day stating they would have it in to be looked at immediately....over a month later and they still hadn't looked at the vehicle to even order parts or anything. It's been months now and her car is still sitting there without a new transmission and the service department just gives us the run around time after time. SAVE YOURSELF THE NIGHTMARE OF THIS PLACE AND BUY SOMEWHERE ELSE! More
They put 4 new tires on, except 1 was faulty. Took it back to the dealership where they had it for a week and did not repair. Very poor experience and do not trust the vehicle quality from this d Took it back to the dealership where they had it for a week and did not repair. Very poor experience and do not trust the vehicle quality from this dealer. More
Caleb was really nice got me everything what I was looking for. I was so nervous at first. Caleb really did a good job the staff there are very nice. looking for. I was so nervous at first. Caleb really did a good job the staff there are very nice. More
Don't waste your time! Service guy is a mouthy xxxxx. Car didnt even make it home. Sales offered to repair at cost. Condescending xxxxx refused. When confronted, the office Service guy is a mouthy xxxxx. Car didnt even make it home. Sales offered to repair at cost. Condescending xxxxx refused. When confronted, the office staff will escalate the issues, lie to management, then tell you to never come back to the property and block you. You will never see real reviews! More
Ryan the service manager has issues. He degrades and talks down to women. He didn't want to do the service which sales had arranged for us after the sale. So my wife caught his derogator He degrades and talks down to women. He didn't want to do the service which sales had arranged for us after the sale. So my wife caught his derogatory responses instead of grownup communication. I do not recommend this service center. More
Horrible customer service and junk cars. Buyer beware! Tons of bad reviews online about them. 2 weeks after driving car it is dead. Total piece of junk. Was given the "you bought as is" excu Buyer beware! Tons of bad reviews online about them. 2 weeks after driving car it is dead. Total piece of junk. Was given the "you bought as is" excuse from Service Mgr. Luckily I bought a warranty but they wouldn't even diagnose the problem without me paying for it and having to wait a month. Had to tow it to a good mechanic and found out they hear this about Lakeside Automotive all the time. Don't waste your time or money. JUNK all the way around. Rodney, the sales associate, tried to help get me into a new vehicle and Ryan/ Service mgr. said no. Wouldn't even give me a loaner to have them diagnose or repair it. BUYER BEWARE More
DO NOT BUY FROM LAKESIDE! I’d be more than happy to tell you the full story. They are liars and crooks. We have an suv now that needs well over $3000 in repairs to make it roa I’d be more than happy to tell you the full story. They are liars and crooks. We have an suv now that needs well over $3000 in repairs to make it road worthy. They knew this and lied. More