I've been using this dealership for the maintainence and repair job of my Honda for more than three years. Not because I like it, the reason I go to it is only that the other Honda dealership (Hondy City, in Liverpool, NY) is too far from where I live (in Syracuse). The quality work is very bad. When they fix one problem, there are always new problem occuring around where they did the work. I became very suspicious about their quality of work. I have wrote these in the survey to Honda, and really hope that there is another Honda dealer in or more closer to the South and East side of Syracuse.
Their price is OK, but overall I strongly recommend NOT to go there if you have any other choice. They just create problems and keep you coming back. It is either their technicians are very bad, or that (I hope this is not true) they have the habit of keeping the car with new problems.
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some are OK, but there are one or two of them are real jerks at the service desk