Momentum Jaguar Volvo Land Rover - Service Center

Service Review Kevin is great! I took my Jaguar XJ8 Vanden Plas to have the windshield wipers checked. I really like the way Kevin worked with me on getting my car Kevin is great! I took my Jaguar XJ8 Vanden Plas to have the windshield wipers checked. I really like the way Kevin worked with me on getting my car service. He is very knowledgeable about Jaguars, and basically told me the problem over the phone. I like Kevin's honesty, and he is true to his word. I did not get the two young ladies names at the cashier counter (I gave them pink ink pens) they were very warm, friendly, and truest form of courteous customer service that I witnessed in very long time. Oh, the driver that picked me up in the storming rain is a real trooper, I appreciate him, also. Thanks Kevin and the team for a wonderful experience. More

Service Review I took my wife's XC60 for a low battery alarm that was intermittent. Billy Peterson is the service representative that I have dealt with in the past. I took my wife's XC60 for a low battery alarm that was intermittent. Billy Peterson is the service representative that I have dealt with in the past. His courtesy, prompt attention, and professionalism leaves nothing to be desired. I have dealt with him several time in the past and he is always good at his job. Thank you, Bill. More

Courteous and Understanding I have been having a problem with my Range Rover and it has taken a lot of hit and miss services to pin point the electrical problem. Louis H Caval I have been having a problem with my Range Rover and it has taken a lot of hit and miss services to pin point the electrical problem. Louis H Cavallo,, my service representative, has always been courteous and understanding of my concerns. He gets the job done for me. I am very happy with the service and the staff. More

Prompt and Courteous Didn't have an appointment but Michelle took care of me shortly after I arrived. The repair was completed quickly and I was back on the road in less t Didn't have an appointment but Michelle took care of me shortly after I arrived. The repair was completed quickly and I was back on the road in less than two hours. Michelle Buscemi was very courteous and attentive. I'm glad she's part of the Momentum team. More

Excellent Service I have had nothing but easy and efficient trips to this dealership because of Edwin Viera! He is very helpful and friendly, and I know I am in great h I have had nothing but easy and efficient trips to this dealership because of Edwin Viera! He is very helpful and friendly, and I know I am in great hands. More

Great Service Arrived at Momentum Volvo for a 10:15 appointment with Michelle, however she was off. No problem, Jerry Bailey jumped right in and took over. He ackno Arrived at Momentum Volvo for a 10:15 appointment with Michelle, however she was off. No problem, Jerry Bailey jumped right in and took over. He acknowledged our presence, stating he had to finish one paperwork thing on another customer. A few minutes passed, he was ready for us, took our service request and we were on our way. Later that day he phoned to get our authorization for work, no problem we knew it had to be done. Jerry called us again later that day to advise us our vehicle was ready. I told him we'd be there the next morning, he said "it will be here and ready". The next morning we arrived to pickup our vehicle, and meet with Jerry. He explained all that was performed on the vehicle. We received our newly serviced and washed vehicle. We were very pleased with Jerry and the staff. More

My Story about Momentum Volvo I can say enough about Jerry Bailey, my Service Advisor since 2004. He is professional, patience and explains in detail what is happening to your car. I can say enough about Jerry Bailey, my Service Advisor since 2004. He is professional, patience and explains in detail what is happening to your car. Never I left the service center unhappy. Actually, this is a happy inviting center. I purchased my first car from Momentum Volvo and Steven Hill was the salesperson. He treats you like family. While I did not purchase my second Volvo from Momentum, I still take my car for service because of Jerry Bailey. Making appointments are easy and efficient. Loaner cars are great, along with the car wash too. I know most of the staff at Momentum. This is my second family in the heart of Houston, Texas. Because of my relationship with this dealership, I never miss my maintenance because I know that my car is in good hands with Jerry Bailey and the well-trained mechanics. I want to thank Aaron for his pleasant personality while securing a loaner car. This center should be awarded for their customer friendly atmosphere, along with quality of work and pricing. This is important to me and I am profoundly grateful to Momentum Volvo. With gratitude, Sheryl, White C30 Volvo More

Service Center Review have been a customer of momentum jaguar for many years and,during that time, Kevin Sturgess has been my service manager. This is my fourth Jaguar and have been a customer of momentum jaguar for many years and,during that time, Kevin Sturgess has been my service manager. This is my fourth Jaguar and Kevin has always, consistently, dealt with me both personally and professionally. He is an asset for Momentum Jaguar. More

Appointment time was honored. Greeted by first and last name. Thorough review of work to be accomplished. Offered loaner car or drop off service. Greeted by mechanic who also reviewed service order. Accomp name. Thorough review of work to be accomplished. Offered loaner car or drop off service. Greeted by mechanic who also reviewed service order. Accomplished service on time. The returned my car on time and fresh from their car wash... More