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Landmark Honda - Service Center

Alexandria, VA

4.6
305 Reviews
Call Service Center (703) 823-8000

305 Reviews of Landmark Honda - Service Center

Sort by
June 11, 2024

The welcoming, helpful management and understanding to certain aspects of frustration from another dealership is very important. The way they handled the issue was remarkable. Taking into account handling More

by LH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Godinho
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Helpful
June 03, 2024

Very professional staff. Friendly and honest service department. The moment you arrive you are quickly service. Tim at the service department is the best! More

by Shawn M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Jun 03, 2024 -

Landmark Honda responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our professional and friendly staff, especially Tim at the service department. We'll be sure to pass along your compliments to him. If you ever need anything else or have any questions, feel free to reach out. Thanks for choosing Landmark Honda!

Helpful
May 31, 2024

They were thorough and offered discounts when possible. They also kept me informed every step of the way, and finished my maintenance work as quickly as possible- on a holiday no less! Very appreciative. More

by Kellym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Williams
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Jun 03, 2024 -

Landmark Honda responded

We're delighted to hear about your positive experience! We understand the importance of timely maintenance, even on holidays, and we're pleased to have been able to complete the work efficiently for you. If you ever need anything else or have any questions, feel free to reach out. Thanks for choosing us, and we appreciate your feedback!

Helpful
May 31, 2024

I've been with this Dealer for so many years and always receive courteous excellent services. I would most certainly recommend it to all my friends and family! More

by Birhenmaria1343@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Adlan, Assistant Service Manager, The Purple Team
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Jun 03, 2024 -

Landmark Honda responded

Thank you for your loyalty and for sharing your positive experience with us! We're thrilled to hear that you've consistently received courteous and excellent service over the years. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything else or have any questions, feel free to reach out. Thanks for choosing us, and we look forward to continuing to serve you and your friends and family!

Helpful
May 19, 2024

Their service department is top notch. Everyone there has always been extremely kind and helpful. Been going there for 12 years and always had a great experience. More

by katwomankw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Astudillo
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May 22, 2024 -

Landmark Honda responded

Thank you for your wonderful review and for being a loyal customer for the past 12 years! We're thrilled to hear that you've consistently had great experiences with our service department and that our team has been kind and helpful. Your continued trust and support mean a lot to us, and we look forward to serving you for many more years to come at Landmark Honda.

Helpful
May 16, 2024

Service Advisor Tim Godinho is an outstanding employee. He is professional, courteous, honest, informative and very helpful. More

by Ting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Godinho - Service
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May 22, 2024 -

Landmark Honda responded

We're glad to hear that Tim could provide you with great service. We look forward to serving you again in the future at Landmark Honda.

Helpful
May 09, 2024

Superb service! Look for Tim from the Bkue Team, he will assist you in everything! More

by tantan.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Godinho
Report | Print
May 09, 2024 -

Landmark Honda responded

We're thrilled to hear about your experience at Rosenthal Landmark Honda! We appreciate your support. If you ever need anything else, don't hesitate to reach out. We're here to help!

Helpful
May 07, 2024

2005 Honda had intermittent misfire check engine light. Diagnosed but did not resolve. Did not charge a fee. Other auto shop previous to this also could not diagnose. Meh, problem still there but they w More

by randerson7000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Diaz
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May 08, 2024 -

Landmark Honda responded

Our aim is always to provide accurate diagnostics and transparent service. We appreciate your understanding and patience throughout this process. If you'd like to revisit the issue or explore other solutions, please don't hesitate to contact us. Your satisfaction is important to us, and we're here to help however we can.

Helpful
May 04, 2024

Very interested in providing good service at a good price. Nice people to work with. More

by denny_oppman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennedy Ampong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Landmark Honda responded

Thank you for the great review! We look forward to serving you again at Rosenthal Landmark Honda.

Helpful
April 15, 2024

Value customers; Very Good customer etiquette; Provide real-time estimates/quotes with no deviations; and Good turnaround time; More

by Shari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennedy Ampong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bouna Ndiaye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Landmark Honda responded

Thank you for the review!

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