Landmark Honda - Service Center

Been using the service department at Rosenthal Landmark honda for a couple years now. I have bought both my car and my wife's car for here a couple years ago. We always bring our cars to the guys here an honda for a couple years now. I have bought both my car and my wife's car for here a couple years ago. We always bring our cars to the guys here and they know us and our cars very well now. they have never given us an excuse to dought there there honesty and work. they recently approaced my wife and asked her to rate the service they have given us over the last couple years. My wife agreed happily and told me to do it. More

My husband took our Honda civic to Landmark honda because it was making a strange humming sound, since we are a little tight on money these days I was worried something serious was wrong with it and it would it was making a strange humming sound, since we are a little tight on money these days I was worried something serious was wrong with it and it would cost us a fortune to fix it. The service manager inspected the car and siad the timing belt just need some lubrication and it wasn't a big deal. They fixed it and even added some windshield fliud for free. They had no Idea what it ment to us, I was so worried about the car since its our only source of transportation to work and other places. They were honest and very sweet. I guess they understand the value of money and great customer service. More

Landmark Honda has a honest, fair repair shop. These people are the opposite of the bad stories you hear about. They have proven themselves to me to be completely honest. I use to do some of my own repa people are the opposite of the bad stories you hear about. They have proven themselves to me to be completely honest. I use to do some of my own repairs and can tell they do good work. It is hard to find an honest repair shop. I has been using Landmark Honda service department for 5 years now. More

Landmark Honda is a service department with integrity. I saw some negative reviews about Landmark Honda and I have to write my opinion about this Honda dealership. I have been a Honda owner since 2002 and saw some negative reviews about Landmark Honda and I have to write my opinion about this Honda dealership. I have been a Honda owner since 2002 and Landmark Honda has been the selling and service dealer since. Once when I was out of town on a business trip, I took my Honda in for an oil change and was told that it need about $800 dollars of repairs. I chose not to do it and on my next visit to Landmark Honda, I showed them the estimate. Come to find out, I did not need those services. I trust Landmark Honda with my Honda civic and no one else. More

I like the friendliness and the professionalism that the service staff at Landmark Honda gives. It has been my experience that when you take your vehicle in for any kind of service, it is done right the fi service staff at Landmark Honda gives. It has been my experience that when you take your vehicle in for any kind of service, it is done right the first time. They also allow access to the mechanics working on your car. You can tell the mechanics enjoy what they do. In fact, if you are a repeat customer, they always are seeking feedback on your service visit and encourages their customers to write about it online - something that has never happened in a dealership service department I have ever gone to previously. This dealer cares about what their customers think. More

Brought my 2003 Honda Odyssey in for an electric seat problem. Found a breaker problem. Thoroughly tested it, and didn't charge an arm and a leg. Did a check for other service required. Friendly servic problem. Found a breaker problem. Thoroughly tested it, and didn't charge an arm and a leg. Did a check for other service required. Friendly service, picked me up at the metro when it was ready. Pretty happy. More

Landmark Honda replaced the brake pads on my Honda accord just recently and the experience was a good one. My 2005 accord was just turning 55,000 miles when it started squeeking. I took in to Landmark Hond just recently and the experience was a good one. My 2005 accord was just turning 55,000 miles when it started squeeking. I took in to Landmark Honda and they informed me that it needed brakes. Fortunatly I did not have to replace the rotors on the car. The fixed my car the very same day and the brake noise are gone and the car feels like the day I bought it. I may be in the market for a new car soon and I will definitley put Landmark Honda on the shopping list. More

My name is James L. Smith III and I purchased a 2007 Honda Civic on 3/19/07. I just wanted to tell how dissatisfied I am with your entire dealership. Soon as I took delivery of my new car (beyond my b Honda Civic on 3/19/07. I just wanted to tell how dissatisfied I am with your entire dealership. Soon as I took delivery of my new car (beyond my better judgement) I took a big rip off on my trade in and was charged $600 for Pin Stripes and Mud Guard (What a rip off). I got $9000 on my trade which was resold for over $13,000 and you did not even have to wash such a clean vehicle. My 2007 civic had some fit a finish problems which you service attempted to resolved on more that one occasion. It had problems with the drivers lower seat cover which were never resolved to my satisfaction and the headliner kept pulling out from the A pillar. The installed and new headliner and replaced the seat cover and in the process scratched the interior of my new car in many of the plastic panels and steering wheel. I had a doctors appointment that I had to cancel because they demanded that I return the rental car or I would have to pay for the additional day my self. So I returned the car and am still waiting to get tests run for my potentially serious medical condition (it took 2 months to get this appointment). I live in Maryland and I took days off of work and spent over 10 hours in traffic to get my car repaired which ended up being a big waste of my time and vacation hours! The last time the car was in for the carelessness of your service department they brought in a company to repair these scratches. This was not satisfactory to me since this was a brand new car and I feel that the panels should have been replaced and not repaired with dye. I was so fed up with this entire experience that 2 weeks ago I traded in a new car on a 2007 Nissan Sentra SER which I don't like as much but will probably never buy another Honda after this horrible experience. In addition, when I purchased the car I paid cash and the Honda Care extended warranty was not represented correctly, (they lied about what it covered) and after receiving the package from Honda I cancelled this warranty at you dealership in 5/17/2007. Two day ago I called Honda Care about my refund which I need to cover some medical expenses and was told they never received paperwork from you dealership (another screw-up!) I called the office that handles this at your dealership and they had no record of my paperwork, but I had the a copy made after I filled the form out. After many complaints I got another form faxed to me from Cindy Teeters and it looks like due to you mishandling that I will have to wait another 6 weeks to get my refund for a car the warranty that I paid cash for (This sucks!). I have a 2003 Honda S2000 with 13000 miles which I love very much and would not trade it for anything! But as far a recommending Honda to my friends and family I would probably no recommend that they buy Honda's and to stay away from Landmark Honda. I have lost thousands of dollars and feel that if the service department would have done the right thing I would still have the Honda Civic that I was falling in love with! If I do not receive a refund for the warranty soon, I will pursue some sort of action through the news and drive around with window sticker in my car telling everyone not to by a car from Landmark Honda. I would even be willing to personally picket you dealership dressed as a clown but would not come on to your property. I will be sending a hard copy of this Email to Honda of America to let them know they were no help in resolving any of my reported problems. More

FOR SERVICE DEPT ONLY! I tried buying a 2004 Accord V6 in Oct and they basically were like - we have a couple left and they're going for this price. So I tried again a couple of weeks ago and the experia in Oct and they basically were like - we have a couple left and they're going for this price. So I tried again a couple of weeks ago and the experiance is awful. You're in a big room with long tables with no privacy. I told the sales guy we had a 10 year old Accord V6 with 200,000 mile on it to trade in and he said they didn't take trade ins with cars that over 100,000 miles on it. Well on their lot was an 8 year old Explorer with 160,000 going for $5,000. Once I brought this to his attention and walked out, I started getting phone calls from him daily. Anyway, ended up going to Flow Honda in Winston-Salem NC for a great deal and the best car buying experiance I've ever had.<br><br>With that being said - their service dept. is a class act - they're pretty busy, but they do a great job and are very professional. Ask for Sean - he's a professional and a good guy. More