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Larry H. Miller Chrysler Jeep Avondale

Avondale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,292 Reviews
Larry H. Miller Chrysler Jeep Avondale is a new and used car dealership offering a full lineup of Chrysler and Jeep vehicles serving customers in the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler and Jeep parts and accessories. Visit our website for Chrysler and Jeep incentives and to search our large selection of cars, trucks, and SUVs.
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10055 Papago Fwy

Avondale, AZ

85323

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Showing 1,293 reviews

May 19, 2024

They didn’t make car payoff in timely manner resulting in complications. Still no communication More

by Liz
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
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May 22, 2024 -

Larry H. Miller Chrysler Jeep Avondale responded

Thank you for your feedback, Liz. I'm sorry to hear about the delay with your car payoff and the resulting complications. Clear communication is critical, and it's clear we fell short in this instance. I would like to investigate this matter further to ensure it is resolved promptly. If we have not already discussed this personally, please reach out to me directly. I look forward to straightening this out! - Petar Lazic, General Manager, (623)478-3610

May 22, 2024 -

Liz responded

We purchased a car on 4/12 which involved a trade in. After numerous calls from the lease company about our “late payment” we contacted jeep to inquire if the payment had been made to the lease company. We learned it was late and more was owed. After conveying that to jeep we were at first asked if we would split the new amount with them. After some back and forth with jeep and with the lease company the jeep dealer said they would take care of it on 5/7. As of 5/22 with continued calls from the lease company saying we were now two months behind we contacted jeep to find out the payment had been sent out this week but to the wrong address and we were asked again to confirm with the lease company the exact amount. So as of today we continue to get calls from the lease company asking for payment. We haven’t ever heard from jeep we have always had to make contact and haven’t found this to be the best experince not to mention what the possible “late” payments may do to our credit

Helpful
May 18, 2024

Service was fast and great! ! My car was ready within a day. The kept me updated and what services my car needed. More

by cayc19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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May 18, 2024

Larry H. Miller Chrysler jeep Avondale location did an amazing job working on my jeep More

by lherrera193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Veselik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

Nice customer service , very welcoming , they all helped me out very nice , everything was explained good More

by estrada072267
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruth Maranto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johan Atizol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Gastelum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 17, 2024

Today I took my Jeep in for the 25K oil change and maintenance at Avondale Jeep. Francisco was my service representative and as always he was very knowledgeable, professional and helpful and took grea More

by alidaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Miranda
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May 17, 2024

Does an excellent job on servicing my Jeep and the best part is the Detailed report that is provided. More

by Pparris
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Granger
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May 16, 2024

I Received Excellent customer service from Maria, she truly went above and beyond and appreciated her honesty regarding service. More

by Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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May 15, 2024

If you want a service advisor who will talk over you at every opportunity , then this is your place. More

by Honey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cliff
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May 15, 2024 -

Honey responded

If you want a service advisor who will talk over you at every opportunity, this is your place.

Helpful
May 15, 2024

Everyone was really nice & took care of me & my jeep. Also took a look at my concerns & fixed them! I’ll be getting my death wobble fixed in 30 days! Yay !! Thank you More

by marena_perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
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May 15, 2024

Amazing knowledgeable staff who cares about your needs. Jesus S was a great sales man! More

by Amairiniperez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Soriano
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