Larry H. Miller Chrysler Jeep Dodge Ram Bountiful

I felt cheated Purchased my car from your dealership in Bountiful at the end of September. Within 3 months my vehicle had lost all battery life 5 times. The first tw Purchased my car from your dealership in Bountiful at the end of September. Within 3 months my vehicle had lost all battery life 5 times. The first two times I thought it was my fault but realized by the third onwards that something was wrong. As I took it back on the 12/11/15 I sat there for 6 hours and the outcome was poor to say the least. Nothing was done to my car except for them charging the battery (as I was informed by the serviceman that served us in the morning). I am very disappointed by this and would not recommend such services to anyone. The one question that puzzles me the most is, is it standard procedure for your business and sales people to sell vehicles that are sitting there with a 95% dead battery? If so then this is sad and very very poor. I feel that I have been mislead by the sales person who tended to me that day, in other words he was dishonest in his work. Whether if this was the case or not, I'm sure by your standards that you advertise and portray that this is not what Larry H Miller is about. My experience has been disappointing and hope that I can get some answers for I don't want this to happen to others too. More

Will lie and tell you anything to get you in the doors. Long story short, I drove 200 miles from Wyoming after being lied to. They lied to get me into the dealership so they could push me to trade in my ve Long story short, I drove 200 miles from Wyoming after being lied to. They lied to get me into the dealership so they could push me to trade in my vehicle on a new car or truck. I received a call from the internet folks who told me the were interested in purchasing my vehicle. I explained that I didn't want to take the trade in value on it and that my sale price was pretty firm. After some discussion he said i could bring it up and they would sell it for me, but would want to keep any profit they made over my asking price. I was thrilled by this and made an appointment. After arriving I found out the person I had an appointment with wasn't even working that day so I got thrown at a random sales guy who proceeded to try and sell me a vehicle. I made it clear that I was not in need of another vehicle at which point my vehicle was turned over to the used car team. after 20 minutes they sat down with me and made me an offer for the trade in value if I purchased a vehicle from them that day. I was appalled as my ad on the internet was VERY CLEAR that I was not interested in taking the trade in value as it was too big a loss. After explaining what i had talked about with the rep that called me, I was informed that isn't something they do and that I made the choice to drive there and that I should have "read the fine print" before making an appointment. They are shady and will do anything it takes to get you in the doors so that they can pressure you into buying something. They were never interested in helping me sell/buying my vehicle unless i bought something from them. F- More

Avoid this dealership If you buy a certified pre-owned vehicle here, you better check everything yourself. I bought a truck and didn't check it out until I got home. The ai If you buy a certified pre-owned vehicle here, you better check everything yourself. I bought a truck and didn't check it out until I got home. The air filter was caked with dirt. The oil needed changed and it had a seat belt that didn't buckle. Those are all supposed to be checked. I went back to the dealer to get it fixed and they would not fix it. I will never go there again. The salesman lied about the value of the vehicle and the length of the warranty. Don't take their word for anything. More

worst service department EVER!!! We bought our truck from them last year and a few weeks later we took it in for them to change the oil and they did not even change the oil they put n We bought our truck from them last year and a few weeks later we took it in for them to change the oil and they did not even change the oil they put new oil on top of the old oil. And now almost exactly a year later they have done it yet again. Their service department manager has not been helpful at all and is very rude. More

Shouldn't be trusted. I have purchased 3 jeeps from these guys and the last purchase has been a joke. I will never buy from them again. I tried their service department onc I have purchased 3 jeeps from these guys and the last purchase has been a joke. I will never buy from them again. I tried their service department once and that was a joke. They had my Jeep for a day and didn't even try to do what I asked be done. In my opinion, they clearly don't care about their customers. It's all about them. They will take you for every penny they can so buyer beware. I live in Bountiful and I will drive elsewhere for all future Jeep purchases. What a shame! P.S., the salesman is a nice guy and that is all the good I can say about this dealership. More

Service Less Than Bad! Schedule an appointment and they might look at it days later. They will NOT update you on completion and will NOT return phone calls. When you get the Schedule an appointment and they might look at it days later. They will NOT update you on completion and will NOT return phone calls. When you get the vehicle back you find out that they did not finish work and they do not put the vehicle back such as hoses and clamps. The service advisor Tina will lie to you and keep a straight face. Do not take your vehicle in for service!! More

Excellant service We were traveling through Salt Lake from South Dakota to San Francisco. A whine started in van just before our evening stop. I came in at 8:00 the fol We were traveling through Salt Lake from South Dakota to San Francisco. A whine started in van just before our evening stop. I came in at 8:00 the following morning. The service manager got attendant right on it. The problem was discovered(alternator) and we were out by 1:30 in the afternoon. Thanks again, Bill Street Milbank,SD More

Working with CJ is easy I like having CJ as a service representative because he is very knowledgeable and professional. He knows how to talk car language. He walks you throu I like having CJ as a service representative because he is very knowledgeable and professional. He knows how to talk car language. He walks you through every step of the service on what will be done. Then when the service is completed he goes over everything that was done for the service. He is always willing to go the extra mile and answer all your questions. More

Wow I have never felt more satisfied!!! So my wife and I have been looking for a car for a few months now, and just when I think maybe it isn't are time to get a car. We make an appointment So my wife and I have been looking for a car for a few months now, and just when I think maybe it isn't are time to get a car. We make an appointment with Wes Plot at lhm Chrysler Jeep Dodge Ram Bountiful. So for the first time they sat with us and explain everything to us because we didn't have the best credit. After test driving a bunch of cars. We sat down with Chris Herbert and went over all the Financing but by that time it was very late. So we decide to let Chris and Wes start working there magic and I am not sure how they did it but just a couple days later we came back and had everything ready. I could not be happier with my experience they just made a customer for life. My deepest gratitude to Wes and Chris and there team. Thank you so much. More

Perfectly Happy! Couldn't have been a better experience working through our new Jeep purchase with Morgan, Gabriel and Patch! They were incredibly helpful and professi Couldn't have been a better experience working through our new Jeep purchase with Morgan, Gabriel and Patch! They were incredibly helpful and professional throughout the entire process. More