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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center
Sandy, UT
1,251 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,251 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center
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August 06, 2025
The service I received was good, I wasn’t thrilled with the greeting of, “What are you doing here?” Instead it could have been a, “Thanks for coming in! How can we help you?” I won’t mention names of that the greeting of, “What are you doing here?” Instead it could have been a, “Thanks for coming in! How can we help you?” I won’t mention names of that poor service individual. Especially when we had a scheduled appointment. It wasn’t until we were handed off to Jeremy, that we received great customer service and had someone communicate in a professional and friendly manner. Jeremy kept us up to date with our vehicle and let us know if there was anything that came up. He also was able to answer questions and wasn’t condescending. I would recommend working with him if you need to go to the Service Department for getting work done at the dealership. More
by SJKowallis
Employees Worked With
Jeremy
August 04, 2025
Great people work here. A little slow on the service side, but overall great experience A little slow on the service side, but overall great experience More
by Jaye
August 03, 2025
Poor service. No pride in their product. Wanted to only do the minimum. And this rating tool sucks. Just spent an hour trying to let you all know what I thought an No pride in their product. Wanted to only do the minimum. And this rating tool sucks. Just spent an hour trying to let you all know what I thought and was bumped out of the program to start all over. This was very much like my three hour oil change. They said the vehicle was done an hour earlier but they had lost my paper work. will definetly look for another dealer. Not impressed at all. More
by Sad jeep owner
August 02, 2025
I had an urgent issue that I needed the service department to take a look at. I am from out of town and wanted to make sure the vehicle was safe to drive the long distance home. They got me in with department to take a look at. I am from out of town and wanted to make sure the vehicle was safe to drive the long distance home. They got me in without an appointment, checked things out and reassured me that it was safe to drive. Thanks so much for your help David! More
by kristin.lg
Employees Worked With
David
August 01, 2025
Today I had great service. Timely and easy to work with. Mike helped me. Appreciated his kindness. Timely and easy to work with. Mike helped me. Appreciated his kindness. More
by Burt
Employees Worked With
Mike (not sure his last name) but he wasn’t listed above. He checked me in and out.
August 01, 2025
Did a very good job with my 4 wheel drive tires alignment. Austin Phibbs in the service department was honest and very friendly. My only problem and complaint is I was trying to use a promotional c alignment. Austin Phibbs in the service department was honest and very friendly. My only problem and complaint is I was trying to use a promotional coupon from their website, which I was told when I arrived for my appointment wouldn’t work for my vehicle. Nothing from the promotion coupon lead he to believe I would not get the coupon price… which I didn’t get. I consider this tactic to be false advertising to get people to come in to have service done then not honoring their advertisement. More
by jarededavidson
Employees Worked With
Austin Phibbs
July 29, 2025
Don’t know what to call it other than incompetent. I’ve had my dodge ram 3500 into their shop three different times to fix the electric running boards. Each time they say it’s fixed only to pick it up I’ve had my dodge ram 3500 into their shop three different times to fix the electric running boards. Each time they say it’s fixed only to pick it up and have it not work. They said my heated steering wheel was fixed and it wasn’t. Went on for 30 seconds then shut off. I just had it in for a regular service and when i picked it up it had a low coolant light on the dash. Would love to take it somewhere else but trying to use the warranty. They never clean the car when they have it. They just leave it outside in the rain and dirt even though it’s spotless when I drop It off. More
by seanhsnow
Employees Worked With
