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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.5
662 Reviews
Call Service Center (801) 590-0465

662 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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May 01, 2024

They did an amazing job . Everyone was on top of it and got my car in and out.. More

by waymanmj_18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon p. Ralston
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Helpful
April 30, 2024

This is the second time I used the service of Larry Miller Dodge dealership in Sandy Utah and I love how everything is smooth from making an appointment to getting my truck fixed! The free, fast and More

by Nadège Cates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2024

We had some issues, but Eric came through and made everything right. I always get my car service here. More

by patmalts
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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April 27, 2024

Communication is great, service writer Collin was very friendly and informative of my next service interval. Would definitely recommend using lhmcjdr to anyone. Thanks giys More

by JLDANVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is a true testament to our team's dedication. We are committed to providing an exceptional customer experience, and it's wonderful to hear that we were able to do that for you. We look forward to serving you in the future.

Helpful
April 27, 2024

Professional x x x x x x x x x x x x x x More

by Russellsitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Apr 30, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is much appreciated. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.

Helpful
April 27, 2024

Helpful, courteous, answered all my questions. Provided quality service. Made sure I was satisfied with service. More

by djverno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Phibbs
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Apr 30, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your kind words are truly appreciated. Our team works hard to provide a personalized and enjoyable experience for each customer, and it's wonderful to know that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

Helpful
April 27, 2024

Very professional. Well done. I wish the coffee machine had been working. Otherwise I felt the car was properly handled. More

by 50tomjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Apr 30, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

Helpful
April 26, 2024

Great staff and knowledgeable service writers. Highly recommend LHM Jeep, Dodge, Ram automotive service and repair shop. More

by Thinlite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Priest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto knows Mopar parts too.
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Apr 30, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

Helpful
April 24, 2024

I am female. Brandon communicated to me in a “mans-plaining” way. I didn’t appreciate how he oversimplified things and talked down to me, as if Im stupid and don’ More

by MJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Apr 25, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

MJC, it’s disheartening to hear that you felt spoken to in a condescending manner; this is certainly not the customer experience we strive to provide. Respectful and clear communication is a cornerstone of our service, and we value your insight and knowledge about your vehicle. I apologize for any frustration this has caused, and I would like the opportunity to ensure that your future interactions are positive and respectful. Please reach out to me directly so we can address your concerns in a manner that you find satisfactory. - Steve Massey, General Manager, (801) 553-5910

Helpful
April 24, 2024

The dealership seems very disorganized each time I go into the service center, and there is no one there to greet customers to find out what they need. Everyone seems to be running around like chickens w More

by DZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Merriam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Thayne, Chris Spencer
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Apr 30, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Hello, thank you for reaching out. Your observation about the service center’s atmosphere is concerning, and I want to assure you that we are addressing these points. We strive for a welcoming environment where customers feel prioritized and well-informed. I’d like to hear more about your experiences to help us enhance our service process. Please contact me directly to discuss how we can make your next visit more orderly and pleasant. - Steve Massey, General Manager, (801) 553-5910

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