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Larry H. Miller Downtown Honda Spokane

Spokane, WA

4.7
756 Reviews

1208 W. 3rd Ave

Spokane, WA

99201

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Showing 756 reviews

September 28, 2024

Could not have been worse. They damaged my car. I flew across the country on a Saturday to pick it up and they would not leave it outside for me to pick up even though it was a More

by Dknudsen85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark McClure, Lane Nissen, Shawn Dougall
August 25, 2024

The sales people are extremely excellent on finding a good reliable car. And what I wanted And the cost of the vehicle More

by Michael meador
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Berry
August 25, 2024

Experience was very good. Very helpful people., walked us through the process and very accommodating. More

by chris.fulton1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Berry
August 23, 2024

Although short staffed, they did try to ensure you are in good hands until you were helped by a sales person. Can't argue that. Sales went fine and got what I wanted specifically even if it took waiting a co More

by Chris I
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Schulman
August 22, 2024

Had a very good experience We needed a new a/c condenser and work on the compressor which was done by the end of the day including a transmission service at a reasonable cost Thanks Ryan at Larry More

by johnnancymcqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Barlow
Aug 24, 2024 -

Larry H. Miller Downtown Honda Spokane responded

We are so grateful for your positive feedback. Our team works hard to make sure each customer is satisfied, and it's great to hear that we were able to exceed your expectations. We look forward to the opportunity to serve you again soon.

Aug 28, 2024 -

Larry H. Miller Downtown Honda Spokane responded

We are so grateful for your positive feedback. Our team works hard to make sure each customer is satisfied, and it's great to hear that we were able to exceed your expectations. We look forward to the opportunity to serve you again soon.

August 21, 2024

More than not there is always an issue. Oil changes take 3hrs for a scheduled appointment. Poor communication when vehicle is being serviced. I always get the excuse that they are shorthand More

by JB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan and Dan
Aug 24, 2024 -

Larry H. Miller Downtown Honda Spokane responded

We apologize for any frustration that you experienced due to long wait times and poor communication. We understand that this is not the level of service that our customers deserve, and we would like to make it right. We are committed to improving our communication and reducing wait times in the future. Please reach out to us so that we can discuss your experience and find a solution. - Reve Teupell, General Manager, (509) 821-7200

Aug 28, 2024 -

Larry H. Miller Downtown Honda Spokane responded

We apologize for any frustration that you experienced due to long wait times and poor communication. We understand that this is not the level of service that our customers deserve, and we would like to make it right. We are committed to improving our communication and reducing wait times in the future. Please reach out to us so that we can discuss your experience and find a solution. - Reve Teupell, General Manager, (509) 821-7200

August 21, 2024

The dealership was very nice. They even gave me a loaner while my car was being repaired. The only problem I had is, I felt like this should’ve been covered under warranty altho More

by Kinchen13
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nil’s and George
August 21, 2024

Had such a stress free experience. I love my new car and am so grateful to work with Bill again after 8years. More

by RonnieDaniels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Schulman
August 18, 2024

Staff was very kind and considerate. My kid Lucas is very happy with his new car. More

by primstix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Delgado, Ryan Wilson
August 16, 2024

They did an oil change and inspected my car. They did a great job. The service writer was very helpful. More

by markyates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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