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Larry H. Miller Downtown Honda Spokane

Spokane, WA

Overview
Reviews
4.7
699 Reviews
Call Dealership (509) 353-4719
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1208 W. 3rd Ave

Spokane, WA

99201

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Showing 699 reviews

June 06, 2024

Trustworthy, kept client aware of what was going on. Liked seeing pictures of problems, causes and solutions. Friendly and prompt service More

by williamsande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams
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June 05, 2024

Friendly, professional, kind, expertise👍, clear directions, good listeners, quiet eating area, good and fee beverages. Waited 2 and I had to ask for update. More

by Dale
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody- very personable
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Jun 07, 2024 -

Larry H. Miller Downtown Honda Spokane responded

We are delighted to hear about your positive experience at our dealership. Our team is dedicated to making sure each customer leaves satisfied, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

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June 04, 2024

Very friendly with good service! Reliable service center. However very speedy, usually look elsewhere for service. 🤔 More

by Huckdonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wilson
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Helpful
June 03, 2024

I have purchased all of my Hondas from the dealership for years and years. I always get them serviced there also. More

by Rebecca Lewis ??
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Sprague.
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June 02, 2024

Additional hidden pricing was added on at the end of my tire change from winter to summer tires. I was quoted $119 and an additional $12 was added in for tire lubrication or something. Not cool More

by Rotty33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Krueger
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Jun 05, 2024 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your feedback. It's disappointing to hear about the unexpected charge added to your tire service. Transparency in pricing is crucial, and we apologize for any unexpected costs. Your feedback will help us improve our service and communication. If you haven't already discussed this with us, please contact me directly so we can address your concerns further. We aim to provide a better experience moving forward. - Mark McClure, General Manager, (509) 821-7200

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June 02, 2024

Very professional. Didn't try to push work on me that could be done later. Good explanation of the recall. More

by reneemanninglewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kern
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June 01, 2024

Wish it were cheaper, but the special was worth me coming in to get my car's oil changed. I could have done without the up-selling of things they find that "need attention" after the inspection, but I know More

by lindalou713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Wood
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Helpful
June 01, 2024

Knowledgeable and friendly staff. No pressure. I feel confident with their advice and service. Comfortable waiting area More

by Hondafan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams, Tyler Torrero
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May 31, 2024

Awesome service provided by Larry Miller Downtown Honda! Brad Sam’s is an excellent service representative and provided in depth explanation of service requirements for our CRV. More

by Brickwegt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sams
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Helpful
May 30, 2024

The tech I had did a great job figuring out the problem and what I should do. More

by Skinchen44
Recommend Dealer
Yes
Employees Worked With
Dan
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May 31, 2024 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for the kind words and for choosing our dealership for your automotive needs! We're thrilled to hear that our team was able to provide you with the level of service that you expect and deserve. We appreciate your business and hope to see you again soon!

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